What are the responsibilities and job description for the Adventure Coach for Coastal Resort Destination position at Headlands Lodge, Inn at Kiwanda, Hart's Camp?
The Headlands Coastal Resort & Spa is our special spot on the Oregon Coast. Head out for a walk on our endless sandy beaches. Or a heart-pumping hike up the towering dune. Learn to surf in the bracing Pacific waves. Take a ride in a dory boat launched right off the beach. Rated number two in NEWSWEEK Readers' Choice Awards: Best Waterfront Hotel in the U.S., and the only luxury hotel and spa in Pacific City, offering 33 ocean view hotel rooms and 18 beachfront townhomes catering to adventure-seekers and the active Pacific NW lifestyle.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
A day in the life...
Our Adventure Coaches come from all over to Headlands but share a common passion for our surroundings and thrive on connecting our guests with all Pacific City and Oregon’s North Coast have to offer. Whatever you can think of, they’re up to the challenge – from beach bonfires and bird watching to crabbing and kayaking. Our Adventure Coaches are avid explorers of the Oregon Coast and love to share their discoveries—book a private outing with your personal guide for a trail hike, kayak trip or an adventure you design together.
Key Accountabilities:
- Lead daily activities. Perform each activity to achieve the desired guest experience. Share with guests your love and knowledge of: area history, geology, geography, plant and animal life.
- Build relationships with guests. Introduce yourself upon arrival and let them know they can count on you to deliver an experience right for them.
- Engage guests in the brand. Share your story of our coastal home and let guests know of the beauty and natural wonder around every corner and how and where to find it. Share with guests what Headlands is all about and why we do what we do.
- Collaborate with other Adventure Coaches, the Adventure Coordinator and the department Manager to create new, seasonal guest activities and experiences. Use the brand as lens to determine which activities are right for Headlands.
- Be a local expert. Know the activities, unique history, flora and fauna of the Pacific City and North Coast area.
You own this if you have…
- 1-2 years’ experience leading private group tours/activities, preferably outdoors
- Knowledge and/or expertise in the area history, geology, geography, plant, and animal life
- Be flexible with work schedules, job duties and job locations
- Be comfortable speaking in front of groups
- Ability to focus attention on guest needs, always remaining calm & courteous, and ability to connect with them.
- Ability to work well under pressure in a fast-paced environment, and work cohesively as part of a team
- Ability work in a variety of weather conditions
We’ve got you covered…
Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:
- Health Benefits Package-Medical/Dental/Vision/EAP
- 401K plan with matching
- Paid Holidays/Personal/Vacation/Sick time
- Onsite parking
- Complimentary shift meal
- Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
- Career growth opportunities and Recognition Programs
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
