Naturopathic Office Manager

Are you passionate about providing exceptional customer service and making a real impact in people's lives? Do you have the drive to grow with a company and take ownership of your role?

At Healing Peak we specialize in regenerative medicine and natural therapies. Our mission is to restore patients to optimal health through personalized treatment plans combining advances in regenerative medicine, traditional naturopathic and acupuncture therapies. Dr. Nixon is dedicated to providing high-quality, compassionate care to each individual patient.

In our naturopathic practice, we are looking for a patient-focused individual to work closely with the doctor and be the primary point of contact. The ideal candidate should be proactive, able to take initiative, and willing to dive into various projects—whether researching vendors, systems, or doctors—saving valuable time and contributing to the practice’s efficiency. Strong skills in billing are highly valued, as we prioritize going above and beyond to support our patients. The practice operates with streamlined and efficient processes, using a tech-forward approach. Collaboration with the doctor is key, rather than managing staff, and the candidate will play a crucial role in ensuring the practice runs smoothly. It's important to note that this is a small practice, just you and the doctor.

Role and Responsibilities:

• Front Office opening and closing
• Check-in/out Patients
• Registration
• Benefit Inquiries
• Medical Billing/Posting/Claim Management
• Time of Service Collections
• Patient Correspondence/Collections
• Accounts Receivable and Payable
• Scheduling
• Incoming Calls
• Recalls
• Scanning Documents into Charm System
• Supplement Inventory/Ordering
• Schedule Maintenance
• Laundry Drop Off/Pick Up
• Networking Meetings (on occasion)
• Reporting/Metrics Review & Planning
• Online Marketing/Social Media
• Merchant Management
• Call in Prescriptions
• Request Specimen Pick-ups
• Sales

Qualifications and education requirements:

High school diploma and at least 3 years of healthcare management or administration required.

Preferred skills: Have strong technical skills and be tech-focused to support our practice's efficient operations

Compensation/Position Details:

Full Time Position

$55,000 annual salary plus a yearly bonus.

Hours:

· Monday: 9am – 5pm (Remote)

· Tuesday: 8am – 5:30pm (In Office)

· Wednesday: Flex Hours (Remote)

· Thursday: 8am – 5:30pm (In Office)

· Friday: Flex Hours (Remote)

Benefits include a defined number of no cost naturopathic care, and acupuncture treatments, as well as a $300 credit towards healthcare expenses. 3% retirement match after one year of employment.

Additional Notes:

Cover letters are strongly recommended in order to be considered for this position. Please tell us about yourself and why you would be a good fit for this position.

Job Type: Full-time

Pay: $55,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Salary : $55,000