What are the responsibilities and job description for the Benefits Specialist position at Health Advocate?
A company is looking for a Benefits Specialist to provide guidance and support to members navigating their benefit plans.Key ResponsibilitiesProfessionally answer incoming calls and respond to client inquiriesDevelop rapport with customers to assist them in navigating benefit choices and optionsProvide guidance on open enrollment issues and benefit options, including comparisons during enrollment periodsRequired QualificationsHigh School Degree or GED requiredAssociate's degree in business administration, liberal arts, public health, healthcare management, or a related field preferredMinimum of two years of customer service, healthcare, or benefits experience requiredBasic knowledge of MS Word and Excel requiredPrevious benefits experience preferred
