What are the responsibilities and job description for the Revenue Cycle Manager position at Health Alliance?
Job Description
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsible for managing Payer Performance team which includes underpayments, credits, refunds, contract modeling & Audits. With a focus on quality, productivity and results. Holds department accountable through regular meetings, establishment of goals/KPIs and adherence to UC Health values. Maintains unit operations with consideration to corporate and governmental compliance, cost containment, employee relations and quality customer service.
Responsibilities
15% -Leadership - establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving. Is able to create a high energy climate and influence others to follow direction; remains poised and confident in demanding situations, takes ownership and responsibility for decisions, deals with ambiguity and stays on task. Demonstrates a strong commitment to customer service.
15% -Planning - plans and deploys resources to deliver desired results, ensuring the required financial, human, information, technology and material resources needed to deliver the expected results are in place. Sets the direction and guides the staff to follow the direction; monitor the results, notes deviations from the plan and acts accordingly.
20% -Organizing - allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion. Maintains employee performance documentation and employee time records. Maintains unit operations with consideration to corporate compliance, cost containment, employee relations, and quality customer service.
15% -Staffing - interviews, hires, and evaluates the performance of associates within the unit, actively embraces diversity of staff. Communicates performance expectations and actively mentors personnel for success, uses the performance appraisal for development purposes. Prioritizes and assigns tasks, reviews work performed on a random basis, and challenges the staff to better themselves. Provides meaningful feedback to staff on an ongoing basis, and formally appraises performance annually. Periodically analyzes the workload and the human resources needs of the department, recommends increases and decreases in staffing. Provides opportunities for employee development through in-services and continuing education. Ensures the staff is well trained, develops and motivates employees to maintain desired performance standards and to prepare for other job opportunities.
10% -Communicating - maintains working relationships, recognizing contributions from each associate, recognizes and manages difficult relationships, and cultivates networks. Ensures that personnel, superiors and key decision makers are well informed. Demonstrates the ability to express the organization messages clearly, both orally and in writing. Listens to gain understanding and commitment, makes presentations, and gives briefings with appropriate materials; motivates the audience towards decision/action/commitment. Communicates and administers personnel programs and procedures of area in accordance with approved policies. Conducts regular staff meetings to inform employees of organizational developments necessary for their job responsibilities.
15% -Project Management - develops complete and accurate project charters, with appropriate details for size of the project, assigns and monitors tasks to the team members, provides effective project coordination with vendors, consultants, staff, systems, and users, provides staff and resource project plan estimates, provides accurate and timely individual and project status reports, updates project status weekly and ensures timely resolution of project issues.
10% -Delegation - develops staff to become more fulfilled and productive by giving responsibility and authority to subordinates, encourages staff to participates in the development of quantitative and qualitative standards, or the process of work performed followed to complete assigned tasks.
Qualifications
Minimum Required: High School Diploma or GED. Must have Epic experience and knowledge of underpayments, pricing claims and contract management.
Preferred: Associate's Degree, Bachelor's Degree, or Master's Degree.
Preferred: 3 - 5 Years equivalent experience.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsible for managing Payer Performance team which includes underpayments, credits, refunds, contract modeling & Audits. With a focus on quality, productivity and results. Holds department accountable through regular meetings, establishment of goals/KPIs and adherence to UC Health values. Maintains unit operations with consideration to corporate and governmental compliance, cost containment, employee relations and quality customer service.
Responsibilities
15% -Leadership - establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving. Is able to create a high energy climate and influence others to follow direction; remains poised and confident in demanding situations, takes ownership and responsibility for decisions, deals with ambiguity and stays on task. Demonstrates a strong commitment to customer service.
15% -Planning - plans and deploys resources to deliver desired results, ensuring the required financial, human, information, technology and material resources needed to deliver the expected results are in place. Sets the direction and guides the staff to follow the direction; monitor the results, notes deviations from the plan and acts accordingly.
20% -Organizing - allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion. Maintains employee performance documentation and employee time records. Maintains unit operations with consideration to corporate compliance, cost containment, employee relations, and quality customer service.
15% -Staffing - interviews, hires, and evaluates the performance of associates within the unit, actively embraces diversity of staff. Communicates performance expectations and actively mentors personnel for success, uses the performance appraisal for development purposes. Prioritizes and assigns tasks, reviews work performed on a random basis, and challenges the staff to better themselves. Provides meaningful feedback to staff on an ongoing basis, and formally appraises performance annually. Periodically analyzes the workload and the human resources needs of the department, recommends increases and decreases in staffing. Provides opportunities for employee development through in-services and continuing education. Ensures the staff is well trained, develops and motivates employees to maintain desired performance standards and to prepare for other job opportunities.
10% -Communicating - maintains working relationships, recognizing contributions from each associate, recognizes and manages difficult relationships, and cultivates networks. Ensures that personnel, superiors and key decision makers are well informed. Demonstrates the ability to express the organization messages clearly, both orally and in writing. Listens to gain understanding and commitment, makes presentations, and gives briefings with appropriate materials; motivates the audience towards decision/action/commitment. Communicates and administers personnel programs and procedures of area in accordance with approved policies. Conducts regular staff meetings to inform employees of organizational developments necessary for their job responsibilities.
15% -Project Management - develops complete and accurate project charters, with appropriate details for size of the project, assigns and monitors tasks to the team members, provides effective project coordination with vendors, consultants, staff, systems, and users, provides staff and resource project plan estimates, provides accurate and timely individual and project status reports, updates project status weekly and ensures timely resolution of project issues.
10% -Delegation - develops staff to become more fulfilled and productive by giving responsibility and authority to subordinates, encourages staff to participates in the development of quantitative and qualitative standards, or the process of work performed followed to complete assigned tasks.
Qualifications
Minimum Required: High School Diploma or GED. Must have Epic experience and knowledge of underpayments, pricing claims and contract management.
Preferred: Associate's Degree, Bachelor's Degree, or Master's Degree.
Preferred: 3 - 5 Years equivalent experience.
