Community Care Worker I

Job / Position DescriptionCommunity Care Worker IDetermines needs and eligibility for Community Care for the Aged and Disabled (CCAD) services. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services, and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCAD services to determine if services are meeting the individualand#146;s needs.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.Registrations, Licensure Requirements or CertificationsCurrent valid Driversand#146; License and liability insurance is required.Knowledge Skills AbilitiesAbility to effectively communicate orally and in writing. Ability to set priorities, establish timeframes, and meet deadlines. Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies. Ability to operate computer and general office equipment. Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements. Knowledge of resources that serve individuals who are older or have a disability. Initial Screening CriteriaHigh School Diploma or GED equivalent is requiredExperience using email and other automated applications, such as Microsoft Office products.Must be willing to travel approximately 70% of the time to make home visits, attend trainings, and / or meetings.Experience communicating effectively in writing. Additional InformationInterviews will be conducted in person or if determined appropriate using Microsoft TEAMS application. Selected applicants should download Microsoft TEAMS app prior to scheduled interview. This position is included in a career track series and may be filled at any level within the career track as a Worker I, Worker II, or Worker III level, dependent on the selected applicantand#146;s qualifications as they relate to career track promotion eligibility requirements. Applicants with previous employment with CCSE / CCAD will be reviewed by program management to determine appropriate entry level. Occasional overtime and / or extended work hours may be needed for the position. Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.