Demo

Client Relations Intern

Health Care For the Homeless Inc
Baltimore, MD Intern
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

THIS IS A NON-PAID STUDENT LEARNING INTERNSHIP

Overview

The Client and Community Engagement Intern will collaborate closely with the Senior Client Relations Manager (SCRM) to support and execute strategies aimed at fostering connections between our organization and diverse community organizations to establish strategic partnerships. The intern will primarily focus on client engagement, working to cultivate a diverse client base actively involved in agency leadership roles, committees, focus groups, advocacy initiatives, and volunteer opportunities.

Key Role Responsibilities

Client and Community Outreach & Engagement :

  • Identify key community groups and stakeholders to strengthen engagement efforts.
  • Support the planning and coordination of agency and community events, both virtual and in-person.
  • Manage, update, and maintain community engagement databases.
  • Assist in recruiting clients for agency events, including focus groups, performance improvement committees, advocacy initiatives, and volunteer opportunities.
  • Provide support for bi-weekly Consumer Relations Committee (CRC) meetings and facilitate sessions as needed.

Event Support :

  • Assist in planning, coordinating, and promoting client-focused agency events and workshops.
  • Provide logistical support for events, including setup, registration, and attendee interaction.
  • Support the collection of feedback and administration of post-event surveys to evaluate client and community satisfaction.
  • Research & Reporting :

  • Perform applied research to identify community trends, needs, and opportunities.
  • Support the development of reports and presentations highlighting client and community engagement outcomes and impact.
  • Key Agency Responsibilities

    In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment :

  • Models and reinforces the agency core values of dignity, authenticity, hope, justice, passion and balance
  • Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission
  • Performs other duties on an as-needed basis
  • Protects clients’ personal health information by maintaining compliance with HIPAA and other relevant Health Care related IT security regulations
  • Knowledge, Experience and Skills

    Formal Education and Training

  • Students pursuing a bachelor's degree or higher in the field of Public Policy, Urban Planning and Development, Social Impact, Human & Social Services, Community Engagement, Social Work – nonclinical rotation only, Nonprofit Management
  • Experience

  • Experience using Microsoft office software, e.g. Word, PowerPoint
  • Experience managing multiple priorities in a quickly changing environment
  • Experience working with people with lived experience of addiction, homelessness, or behavioral health issues
  • Some experience with project management, a plus
  • Skills

  • Strong writing and interpersonal skills.
  • Proactive, organized, and able to work independently.
  • Ability to multitask and manage time effectively.
  • Builds rapport and relationships and has excellent communication skills.
  • Energetic, adaptive, and self-reflective learner.
  • Demonstrates empathy and patience in words and actions; continually strengthens these skills.
  • Demonstrates self-awareness about one’s own perspective and biases; seeks to become more open.
  • Health Care for the Homeless is an equal opportunity employer and is committed to racial equity and inclusion. We make a particular effort to recruit and promote Black, Indigenous and People of Color (BIPOC) for open positions. BIPOC, LGBTQIA individuals, people with disabilities, and people with other marginalized identities are encouraged to apply.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Client Relations Intern?

    Sign up to receive alerts about other jobs on the Client Relations Intern career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $62,828 - $78,046
    Income Estimation: 
    $70,029 - $91,788
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $71,085 - $91,088
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $103,303 - $148,215
    Income Estimation: 
    $156,374 - $224,893
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $162,123 - $210,901
    Income Estimation: 
    $70,029 - $91,788
    Income Estimation: 
    $88,426 - $116,821
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $92,664 - $115,984
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $57,350 - $76,919
    Income Estimation: 
    $70,029 - $91,788
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $71,085 - $91,088
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $88,426 - $116,821
    Income Estimation: 
    $116,374 - $157,533
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $126,670 - $153,667
    Income Estimation: 
    $114,731 - $155,985
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Health Care For the Homeless Inc

    Health Care For the Homeless Inc
    Hired Organization Address Baltimore, MD Full Time
    Health Care for the Homeless is looking for a Peer Advocate to join our Housing Services team. As a Peer Advocate, you'l...
    Health Care For the Homeless Inc
    Hired Organization Address Baltimore, MD Full Time
    We are seeking a dedicated Community Health Worker to join our Supportive Services team. In this role, you’ll serve as a...
    Health Care For the Homeless Inc
    Hired Organization Address Baltimore, MD Full Time
    We’re seeking a dedicated and compassionate Community Outreach Worker to join our team and help connect vulnerable indiv...
    Health Care For the Homeless Inc
    Hired Organization Address Baltimore, MD Full Time
    NO CALLS FROM RECRUITERS OR AGENCIES Overview This position is a member of a comprehensive, community-centered Developme...

    Not the job you're looking for? Here are some other Client Relations Intern jobs in the Baltimore, MD area that may be a better fit.

    Client Relations Intern

    Healthcare For the Homeless Inc, Baltimore, MD

    AI Assistant is available now!

    Feel free to start your new journey!