Sr Supervisor Marketing Operations - Individual & Family Markets (IFM)

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for supervising and leading staff accountable for Broker Sales compliance monitoring, training, support and servicing of new and existing broker accounts for the Individual and Family Markets (IFM) at HCSC. This leader will support and assist their staff in executing the broker monitoring and compliance program, training external brokers on the monitoring and compliance program, answering and responding to broker pre-sales requests and questions, assisting in the enrollment process, researching and resolving account issues, and any other responsibilities needed that support the IFM brokers. . This position is responsible for supervisory duties including but not limited to : hiring, performance reviews, goal setting, talent management and training.

Required Job Qualifications :

• 5 years sales / marketing experience
• Leadership skills to supervise team and work across departments
• Knowledge of Individual Health Insurance Marketplace Exchange (Affordable Care Act) health products
• Analytical skills including developing spreadsheets, reports and presentations
• PC proficiency and experience to include word processing, spreadsheet, presentations, and database systems.
• Written and verbal communications skills to interact with staff and management across divisions, assist customers or brokers, and manage and motivate staff

Preferred Job Qualifications :

This is a Flex (Hybrid) role : 3 days in office; 2 days remote.

LI-EL1

LI-HYBRID

INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement :

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement :

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

54,800.00 - $121,100.00

Salary : $54,800 - $121,100