Scheduling Coordinator

HOW TO APPLY FOR THIS POSITION: Please read the entire job posting.

Applicants must apply for this position in-person as followed:

MONDAY: 9:00 AM – 11:00 AM, 3:00 PM - 6:00 PM

TUESDAY: 9:00 AM – 11:00 AM, 3:00 PM - 6:00 PM

WEDNESDAY: 9:00 AM – 11:00 AM, 3:00 PM - 6:00 PM

THURSDAY: 9:00 AM – 11:00 AM, 3:00 PM - 6:00 PM

ADDRESS:

40 East Cherry St.

Scottsburg, IN 47170

Please bring your resume

You may also bring other documents, certificates, license, etc., that you believe will be beneficial

You must complete an application

JOB SUMMARY:

The Scheduling Coordinator represents the practice in all facets of patient services, which may include, but is not limited to, greeting patients, answering the telephone, scheduling appointments, maintaining patient records and coordinating patient flow in a team environment.

ESSENTIAL DUTIES:

· Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals.

· Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures.

· Schedules and adjusts patient appointments to maximize patient care.

· Establishes, maintains, and keeps patient files and records up to date (i.e., address, phone number, insurance information, etc.).

· Communicates with patients regarding financial options according to financial protocol.

· Reconciles financial records by receiving and recording patient payments.

· Prepares correspondence, memos, referral letters, and other documents, as requested by the doctor.

· Uses computer or fax to transmit information or documents when requested.

· Keep the front desk and reception areas clean.

· Performs necessary duties associated with checking patients in and out.

· Calls patients the day before to remind them of a scheduled appointment time, or monitors the automatic communication systems, and maintains accuracy.

· Adheres to all safety and health regulations.

· Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed.

· Keep staff and doctor informed of scheduling problems, issues, or concerns

· Utilize ChiroTouch to schedule and register new patients/enter information. Provides necessary paperwork (demographics, HIPAA documents), and ensures all required documents are completed by the patient.

KNOWLEDGE / SKILLS / ABILITIES:

· Knowledge of appointment/scheduling coordinator procedures.

· Filing in alphabetical order.

· Knowledge of English composition, grammar, spelling, and punctuation.

· Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).

· Ability to maintain composure and professionalism when exposed to stressful situations.

· Ability to engender trust from the doctors, co-workers, and patients.

· Maintain confidence with the patient regarding abilities of doctor(s) and staff.

· Ability to work cooperatively with management, staff, and patients.

· Ability to prioritize, organize, and complete tasks in a timely and independent manner.

· Ability to accept constructive criticism.

· Ability to understand and follow written and verbal instructions.

· Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.

· Ability to communicate and express thoughts and ideas competently.

· Ability to quickly grasp relevant concepts regarding duties and responsibilities.

· Ability to greet visitors professionally and in a courteous manner.

· Legible handwriting

EDUCATION / EXPERIENCE:

· High school diploma or equivalent

· Minimum of 1 year(s) relevant experience in the healthcare profession

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

· May be required to lift up to 50 lbs.

· Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position).

· Vision: close vision, depth perception, and ability to adjust focus.

· Hearing: able to satisfactorily communicate with patients, doctor, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorily equivalent method of communication.

· Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operating equipment.

· Exposure to moderate noise levels.

· Exposure to, fast-paced, highly driven environment.

· Must wear scrubs. Must wear good supportive shoes.

Additional or different duties and responsibilities may be assigned at employer’s discretion.

WAGE AND SCHEDULE: Depending on experience and skill sets, $12.00 - $14.00 per hour at 40 hours per week or less. Workdays are Monday - Thursday, 10-hour shift, off every Friday, Saturday, and Sunday.

BENEFITS:

· 1 week of PTO after 1 year work anniversary

· Off every Friday – Sunday

· Friendly and positive work environment

For more information about FPH, visit: https://www.1placehealth.com/

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 4x10
• No weekends

Work Location: In person

Salary : $12 - $14