What are the responsibilities and job description for the Office Assistant 2 (Keyboarding) - (NY HELPS) - 6953 position at Health, Department of?
The duties that the incumbent of the vacancy will be expected to perform. Duties Description The Office Assistant 2 (Keyboarding) will facilitate general correspondence and communications which includes answering/ receiving telephone calls, forwarding calls to technical staff, and returning routine calls. The incumbent will be responsible for periodically checking and responding to or forwarding emails and faxes that are in the main Bureau email inbox, e-Fax line, and sending and receiving physical mail as directed.They will oversee the processing of applications, licenses, correspondence, inspection reports, and annual bills. This can involve timely hardcopy and electronic filing of communications and documents, tracking of license actions, expirations, bills, inspections, and other correspondence using electronic and hardcopy file management systems as established by the Section. In addition to these tasks, the incumbent may be required to mail bills, follow up on overdue/late bills, and process refunds as applicable. The Office Assistant 2 (Keyboarding) may be asked to assist in or facilitate other responsibilities and tasks not specifically named above to provide support to and/or other program sections within the Bureau of Environmental Radiation Protection as directed.
The minimum qualifications required for this vacancy. Minimum Qualifications Reassignment and Transfer Candidates: Current New York State Department of Health employee with permanent or contingent permanent service as an Office Assistant 2 (Keyboarding), Grade 9; OR current New York State employee with one year or more of permanent or contingent permanent, competitive service in a title eligible to 70.1 transfer to Office Assistant 2 (Keyboarding), Grade 9.NY HELPS Minimum Qualifications: One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems. Prior to appointment, the selected candidate must pass a keyboarding test that demonstrates their ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy. Non-Competitive Promotion: If there are three or fewer qualified candidates interested in the appointment to this position, a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health and have one year of permanent competitive service as an Office Assistant 1 (Keyboarding), Grade 6, or office assistant, clerical, or keyboarding title allocated to Grade 6 or higher.Promotional Provisional Opportunity: Current New York State employee with one year of permanent competitive service as an Office Assistant 1 (Keyboarding), Grade 6, or office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/announarchive/announcements/38-687010.cfm?live=falsePreferred Qualifications: The preferred candidate will have experience working with Microsoft Office, including Outlook, Word, and Excel. They will also have strong written and verbal communication skills, excellent organizational skills, and experience working in a team environment. The preferred candidate will also be able to work independently on tasks where needed and demonstrate strong critical thinking skills when encountering issues and problems.
Additional comments regarding the vacancy. Additional Comments One full-time competitive or non-competitive permanent, or provisional appointment opportunity. Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm If less than three interested and qualified New York State Department of Health employees serving in the direct-line, lower-level title(s) within the agency apply to this opportunity, the agency may make a non-competitive appointment under the NY HELPS program. For additional information about NY HELPS Program, please refer to https://www.cs.ny.gov/help/index.cfm This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: • Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System • Shift & Geographic pay differentials • Affordable Health Care options• Family dental and vision benefits at no additional cost • NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• And many more...For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Some positions may require additional credentials or a background check to verify your identity.
The minimum qualifications required for this vacancy. Minimum Qualifications Reassignment and Transfer Candidates: Current New York State Department of Health employee with permanent or contingent permanent service as an Office Assistant 2 (Keyboarding), Grade 9; OR current New York State employee with one year or more of permanent or contingent permanent, competitive service in a title eligible to 70.1 transfer to Office Assistant 2 (Keyboarding), Grade 9.NY HELPS Minimum Qualifications: One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems. Prior to appointment, the selected candidate must pass a keyboarding test that demonstrates their ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy. Non-Competitive Promotion: If there are three or fewer qualified candidates interested in the appointment to this position, a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health and have one year of permanent competitive service as an Office Assistant 1 (Keyboarding), Grade 6, or office assistant, clerical, or keyboarding title allocated to Grade 6 or higher.Promotional Provisional Opportunity: Current New York State employee with one year of permanent competitive service as an Office Assistant 1 (Keyboarding), Grade 6, or office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/announarchive/announcements/38-687010.cfm?live=falsePreferred Qualifications: The preferred candidate will have experience working with Microsoft Office, including Outlook, Word, and Excel. They will also have strong written and verbal communication skills, excellent organizational skills, and experience working in a team environment. The preferred candidate will also be able to work independently on tasks where needed and demonstrate strong critical thinking skills when encountering issues and problems.
Additional comments regarding the vacancy. Additional Comments One full-time competitive or non-competitive permanent, or provisional appointment opportunity. Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm If less than three interested and qualified New York State Department of Health employees serving in the direct-line, lower-level title(s) within the agency apply to this opportunity, the agency may make a non-competitive appointment under the NY HELPS program. For additional information about NY HELPS Program, please refer to https://www.cs.ny.gov/help/index.cfm This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: • Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System • Shift & Geographic pay differentials • Affordable Health Care options• Family dental and vision benefits at no additional cost • NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• And many more...For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Some positions may require additional credentials or a background check to verify your identity.
