What are the responsibilities and job description for the Information Technology Support Specialist position at Health Extension Pet Care?
Company Description
Health Extension Pet Care is dedicated to providing the highest-quality holistic pet foods at competitive prices. By focusing on the finest ingredients, we ensure pets receive the nutrition they need while helping retailers thrive. We operate out of our 55,000sf facility in Hauppauge, NY.
Role Description
This is an ON-SITE part-time (to full-time) role for an IT Support Specialist at Health Extension Pet Care in Hauppauge. The IT Support Specialist will be a tech-savvy individual with a knack for solving problems under pressure providing technical and help desk support
Key Responsibilities
- Troubleshoot Systems & Resolve technical issues
- Monitor and maintain integrations and plugins to ensure efficiency
- Collaborate with Phone and Remote Support
- Implementation of new technology projects
- Assist the team with IT questions and issues
- Maintain Salesforce database (preferred)
Qualifications