Front Desk Assistant

Job Title: Office Manager

We are seeking a skilled professional to oversee daily operations, ensuring efficiency and providing essential support to our chiropractic practice.

Main Responsibilities:

• Efficiently manage day-to-day office operations.
• Provide patient care coordination.
• Set goals and track metrics.
• Check-in patients: Greet and check-in patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable.
• Welcoming patients: Create a positive first impression by providing excellent customer service to all patients.
• Helping with financial reports: Assist in preparing financial reports and billing statements as needed.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Scheduling appointments: Efficiently schedule and reschedule patient appointments while managing the appointment calendar.
• Answering phone: Handling incoming calls, addressing inquiries, and directing calls to the appropriate staff members.
• Patient flow: Ensure smooth patient flow within the clinic, coordinating with chiropractors and other team members.
• Marketing events: Attend and assist in promoting marketing events and activities to increase patient engagement.

Qualifications:

• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational skills with keen attention to detail.
• Ability to multitask, prioritize, and adapt to changing priorities in a fast-paced environment.
• Ability to work independently and as part of a team.
• MUST have previous experience in Chiropractic.

Benefits:

• 4-day week with weekends off
• Health Benefits
• 4 weeks paid vacation

We offer a supportive work environment and opportunities for growth and development.