Security Officer III - Health First Safety

POSITION SUMMARY

To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

PRIMARY ACCOUNTABILITIES:

• Responsible for internal and external security patrols on foot or in vehicle of facility assigned, including Emergency Department of hospital facility to deter criminal activity and misconduct.
• Responds to all emergencies/disasters which may require the officer to remain on property until the emergency/disaster is terminated. Makes appropriate notifications on campus as directed, coordinates law enforcement, medical and/or fire assistance,
• Proactively watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Is a first responder for emergency codes, alarms, and other emergent situations to escort visitors and contractors, secure ingress and egress, and protect private information.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking, or carrying prohibited articles.
• Monitors entrances and exits and permits authorized persons to enter property.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted appropriately.
• Conducts patient escorts, patient watches, and provides safety escorts.
• Assists and/or transports deceased to morgue.
• Completes required shift logs and reports; complies with site post orders and Health First policies and procedures.
• Investigates and prepares reports on accidents, incidents, and suspicious activities.
• Assists associates, patients, and visitors in a courteous and professional manner.
• Works designated alternate hours and performs other responsibilities as needed.
• Maintains required certifications, licensing, weapon qualifications, and training to achieve professional competency as appropriate for the position.

MINIMUM QUALIFICATIONS:

• Must meet at least one of the following education or experience requirements:
• Graduate of Police/Corrections Academy o Associates Degree or above in Criminal Justice.
• Active Military (4-year term of service minimum).
• Law enforcement experience.
• Service in the Elite Military Forces, Military Police, or combat arms.
• At least one year of verifiable security officer experience.
• Licensure:
• State of Florida, Class “D” Security Officer License and maintain.
• State of Florida, Class “G” Statewide Firearm License and maintain.
• Current, valid driver’s license required. State of Florida driver’s license required within 30 days of establishing Florida residency and maintain.
• Clean State of Florida Motor Vehicle Record and maintain.
• Certification:
• Must have American Heart Association Heartsaver CPR AED and maintain certification.
• Knowledge/Skills/Abilities:
• Expected completion of Crisis Prevention Training within first 90 days.
• Physical ability to deal with or subdue mental health patient in crisis.
• Must be willing to carry out tasks that may require entering the hospital morgue and the roof-top helipad.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Display exceptional customer service and communication skills.
• Active listening skills.
• Ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.

PHYSICAL REQUIREMENTS:

• Must be able to climb up to nine (9) flights of stairs.
• Must be able to withstand extreme heat and cold.
• Must be able to listen, speak, walk, stand, bend and stoop for extended periods of time, for entire 8 hour shift.
• Must be able to lift & carry up to 50 pounds.
• Must be able & willing to properly wear Personal Protective mask & gloves for entire 8 hour shift.
• Must be able to respond within 90-seconds of an urgent duress call.