Billing Collections Specialist

Job Overview
We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will have experience in medical collections and a strong understanding of medical billing and coding processes. This role involves managing accounts receivable, contacting patients and insurance companies to collect outstanding payments, and ensuring compliance with relevant regulations.

Responsibilities

• Work all patient balances to collect payments by sending text, phone calls and sending statements and letter for pre-collections.
• Answer phones, help patients with insurance questions and take payments.
• Work mail return for bad addresses.
• Research insurance denials, partial payments, and overpayments to reconcile patient balances on accounts for accuracy.
• Alerts management of irregularities, patient balance trends and areas of concern.
• Responds to patient inquiries in a timely manner.
• Performs various collection actions including, but not limites to contracting patient by phone, correction and resubmitting claims to insurance with updated information received from patients.
• Evaluates patient's financial status, applies approved discounts and sets up payment plans when applicalbe.
• Reviews account for possible referrals to a collections agency.
• Transfers claims to collections when approved by manager.

Requirements

• Minimum of 5 years prior experience in medical billing and collections required.
• ICD-10: 1 year (preferred)
• High School Diploma or Equivalent (required)
• Strong verbal and communication skills

If you are passionate about helping others while ensuring that accounts are managed effectively, we encourage you to apply for this exciting opportunity as a Collection Agent.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $22 - $24