ACA Licensed Agent | Health Insurance Alliance (Call Center)

Position: ACA Licensed Agent

Requirements: Must have 215 (Life & Health) Active License 

Location: Florida (HQ is located in Fort Lauderdale, FL) or Texas Applicants Only

Status: Remote, Full Time

Dress code: Business Casual, Casual Fridays

About Us

Health Insurance Alliance (HIA) is looking for a highly motivated ACA Agent to join our dynamic team.  We are a rapidly growing technology focused Insurance sales company whose employees maintain a competitive nature and a desire to succeed above all.

Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client’s needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there.

At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered. 

Our agents are provided with the highest quality self-generated leads in the industry by way of an innovative in-house marketing team with advanced dialing and texting strategies.  We know firsthand how much of a difference the quality of leads makes in a sales organization. A great salesperson without quality leads is like a great musician without an instrument to play. That is why we take pride in the quality of our leads. 

We generate the highest quality contacts by way of our in-house marketing organization. We spend, on average, over $10,000 per week per agent on leads and marketing. We have an intricate lead distribution network and a solid team of Future Agents (Fronters/ Qualifiers) that sift through all of our generated data, producing fresh and warm fronts that are pre-qualified for interest and budget to our sales team all day long. You will not get higher-quality contacts elsewhere, that is guaranteed!

As an ACA Agent you will assist individuals in navigating health insurance options, providing expertise on ACA-compliant plans, and facilitating enrollment to ensure compliance with healthcare regulations.

Feel like you have what it takes? Great! We look forward to hearing from you and having you be part of the HIA Team.

The Opportunity

• You will create effective sales presentations of available products that we offer for the Affordable Cares Act/Marketplace. 
• You will be in contact with customers interested in discussing their health insurance options and guiding them to make the right decision based on their needs and budget. 
• You will be the subject matter expert in our policies and be able to simplify the process for customers to understand.  
• You will be the first point of contact to close deals, collecting confidential personal information to transfer an e-application to our verification department for submission, recording and approval.
• You will be responsible for determining if the customer is the right fit for our products to determine who to transfer them to, this can include a warm transfer to one of our partners in our lead distribution network.

What you bring to the table

• You have demonstrated experience in the Insurance sales industry.
• You have strong written and verbal communication skills to convey complex information in a clear and concise manner.
• You are a detail oriented person with strong active listening skills.
• You have exceptional organizational skills and multitasking capabilities – There are many different sources for our leads that must be handled in a unique and specific way.
• You thrive in sales and closing deals.  
• You will have to be able to think on your feet and take direction very well. This is a fast-paced sales position.
• You are highly motivated in your own success - We provide you with the tools, but it is ultimately up to you to use them.
• You keep up to date with best sales practices and can contribute to our high-energy sales discussion board where everyone must participate throughout the day, as well as daily company-wide meetings on Zoom.
• You must have fast internet, a good computer, a great headset, and a webcam/ smartphone to partake in daily company meetings. Specifics are found below:

• Hardware/Internet Requirements - 25 Mbps or better internet speed, 4GB Ram (8GB recommended), 2GHz CPU/processor (3.2GHz recommended)
• You always remain courteous and maintain professionalism under pressure.

Location & Hours

• • This is a Remote position (Our HQ is located in Fort Lauderdale, Florida.)
  • Hours of operation:
    • 9AM-7PM EST Monday-Thursday
    • 9AM-5PM EST Friday
    • 11AM-5PM EST on select Saturdays

• You must attend Monday & Friday morning meetings at 8:45am before the shift starts at 9am EST.

***OPEN ENROLLMENT PERIOD - We have extreme seasonality during our OEP. This is the time of year when the entire country is looking for health insurance. It runs from ~Nov 1 - Dec 15 2024. We will be working long hours, are compensated well, and make a lot of sales in the process.

Compensation

Our ACA Agents (licensed) on average are making $2,000 per week outside of Open Enrollment. The pay structure is $20/ hour overtime, plus commission.

Benefits

• Competitive Compensation
• Health, Dental, Vision Insurance after 3 month Probationary Period (Optional)
• 401 K after 3 month Probationary Period (Optional)
• Great Career development opportunities (90% of our current senior agents are promoted internally)
• Annual Company Events

The Interview Process

Round 1: Phone screen with Jade Hugh (HR/ Talent)

Round 2: Video Interview with our ACA Manager & Hiring Panel

> Conduct references and background check

> Offer 

Deadline to Apply: November 11, 2024

How We Hire

HIA is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.

HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email hr@alliancenationalhealth.com.

Salary : $20