What are the responsibilities and job description for the Medical Receptionist position at Health Partners Management Group?
WHO IS HPMG? Health Partners Management Group (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government for Medical Receptionist/Office Clerk positions. You would be a W-2 employee for HPMG and NOT a government employee.
*Veterans and Military spouses are encouraged to apply*
SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.
LOCATIONS AVAILABLE:
- Area 13 Branch Medical Clinic
- Area 21 Branch Medical Clinic
- Area 22 Branch Medical Clinic
- Area 33 Branch Medical Clinic
- Area 53 Branch Medical Clinic
REQUIREMENTS:
- At least 6 months experience in an office setting
- High School diploma or GED
- Type a minimum of 50 WPM
- US Citizen
UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
- Armed Forces Health Longitudinal Technology Application (AHLTA)
- Composite Health Care Systems (CHCS) and/or MHS GENESIS
- Defense Enrollment Eligibility Reporting System (DEERS)
- Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
- Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.
PERFORMANCE OUTCOMES:
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
MANDATORY KNOWLEDGE AND SKILLS:
- A fully qualified typist with a minimum of 50 WPM is required.
- General medical ethics, telephone etiquette, and excellent communication and customer service skills.
- General office administrative and clerical skills to perform receptionist duties and answer telephones.
- Ability to communicate effectively, both orally and in writing.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
Job Type: Full-time
Pay: $19.71 per hour
Expected hours: 40 per week
Benefits:
- AD&D insurance
- Bereavement leave
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Medical terminology: 1 year (Required)
- Medical office: 1 year (Required)
Ability to Relocate:
- Camp Pendleton, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $20
