Human Resource Manager

Description

Unlock your potential and join HCAM in Making Maryland Healthier! HealthCare Access Maryland (HCAM) has been addressing Health Equity issues for more than 25 years because We Believe! Join our Team and make a difference with a commitment to Excellence! 

JOB PURPOSE

The HR Manager serves as a part of the Human Resources Team and responsible for overseeing all aspects of human resources practices and processes. This role is essential in creating and promoting a positive work culture, managing employee relations, ensuring compliance with laws, and developing HR policies in collaboration with an HR consultant. The HR Manager acts as a key advisor to management on HR-related matters, fostering a productive and compliant workplace.

ESSENTIAL DUTIES

Employee Relations Management

• Develop and implement policies to promote a positive work culture.
• Address and mediate workplace conflicts between employees and management, consulting with the HR consultant as needed.
• Provide support and counseling to employees on work-related grievances.
• Facilitate regular meetings and feedback sessions to capture employee concerns and suggestions.
• Manage employee engagement programs to boost morale and productivity.

Compliance

• Ensure all HR practices comply with federal, state, and local laws, with guidance from the HR consultant.
• Stay abreast of legal changes affecting labor and employment, implementing policy adjustments.
• Conduct compliance audits, consulting with the HR consultant to ensure thoroughness and accuracy.
• Prepare and maintain required reports for government agencies.
• Train management and HR staff on compliance.

Policy Development and Implementation

• Develop comprehensive HR policies covering employee relations and compliance.
• Ensure effective communication of policies to all staff, making policies easily accessible.
• Monitor and adjust policies as necessary based on feedback, legal changes, and consultations with the HR consultant.

FMLA and Leave Management

• Act as the liaison to the outsourced FMLA administrator.
• Oversee other leave programs, including parental leave, sick leave, and vacation, in consultation with the HR consultant to ensure fairness and compliance.

Performance Management

• Supervise the performance review process, ensuring it aligns with organizational goals and complies with legal standards.
• Support the development of performance improvement plans.
• Provide guidance to managers on performance management issues.

Training and Development

• Develop training programs on workplace conflict resolution, ethics, and compliance.
• Organize training sessions to ensure a comprehensive understanding of compliance and labor laws among employees and managers.
• Drive and manage diversity, equity and inclusion initiatives through training and programming.

Record Keeping

• Maintain confidential employee records, including grievances and disciplinary actions, in compliance with privacy laws.
• Keep detailed records of policy updates and compliance training sessions for auditing purposes.

Advisory Role

• Serve as a consultant to management on issues related to employee relations, compliance, FMLA, and leave management.
• Recommend strategies to improve HR policies and employee satisfaction, based on insights from internal assessments.

Qualifications

QUALIFICATIONS:

Education, Experience, Certifications, and Licensures

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
Minimum of five years of experience in HR management or a related role.
Proven experience in employee relations, compliance, and policy development.
Strong background in managing multiple HR functions
Experience in handling confidential and sensitive information with discretion.

HRCI or SHRM certification preferred

Knowledge, Skills & Abilities

• Must maintain a high degree of confidentiality.
• Strong attention to detail and accuracy.
• Excellent planning, time management, and decision-making skills.
• Ability to learn systems quickly and develop practical solutions for system improvements.
• Demonstrated project management skills.
• Excellent oral and written communication skills.
• Ability to understand user needs within and outside of HR and work collaboratively in a team environment.
• Comprehensive understanding of HR laws, policies, and best practices.
• Ability to analyze information and address work-related issues and problems.
• Proficient with various HR management software to streamline processes and ensure accurate data management.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and respond to employees. The employee frequently is required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SAFETY & HEALTH RESPONSIBILITIES

As part of this commitment, all employees are required to:
- Adhere to all local, state, and federal safety and environmental codes, ordinances, standards, and laws.
- Adhere to all organizational safety plans, policies, practices, and standards.
- Be aware of and follow all safety rules of your work site.
- Report any unsafe conditions or accidents to your supervisor.
- Practice standard precautions at all times.
- Participate in mandatory or available safety training.

WORK ENVIRONMENT

While performing the duties of this job, the employee is exposed to a standard office environment. The noise level in the work environment is usually moderate.

Hybrid work environment- a flexible work model allowing employees to work a blended schedule at remote and in-office locations.

OUR CULTURE

The organization is dedicated to fostering diversity, equity, and inclusion in its commitment to support employees and the community served.