What are the responsibilities and job description for the Revenue Cycle Operations Analyst position at Healthcare Administrative Partners?
Healthcare Administrative Partners, HAP, is looking for an experienced Revenue Cycle Operations Analyst with strong analytical skills and attention to detail to work full-time in our Revenue Cycle Management team.
Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees.
The RCM (Revenue Cycle Management) Operations Analyst is responsible for overseeing and optimizing the end-to-end revenue cycle process, ensuring that all operational activities align with company goals and financial objectives. This role involves analyzing and improving workflows, identifying inefficiencies, and driving operational performance to enhance revenue realization. The RCM Operations Analyst collaborates with cross-functional teams to streamline processes, improve data accuracy, and ensure compliance with healthcare regulations.
Duties include:
- Prepare and present detailed reports on revenue cycle performance, including KPIs such as claim denial rates, payment posting times, and collections.
- Document operational processes and standard operating procedures.
- Assist in managing denied claims, perform root cause analysis, and work on solutions to prevent future denials.
- Collaborate with payers to resolve issues and ensure prompt reimbursements.
- Monitor key metrics across the revenue cycle, including billing, coding, collections, and reimbursement.
- Analyze financial data to identify trends, discrepancies, and areas of improvement.
- Evaluate current workflows and propose solutions to streamline operations. Identify bottlenecks, reduce operational costs, and optimize efficiency within the revenue cycle.
- Work closely with billing, coding, finance, and IT teams to identify challenges and provide actionable insights to ensure alignment of goals and smooth execution of projects.
- Provide training to team members on RCM best practices and system updates and act as a resource for troubleshooting and resolving operational issues.
The ideal candidate will have a working knowledge of Revenue Cycle Management. In addition:
- Strong knowledge of healthcare billing, coding, and claims processes.
- Proficient in data analysis and reporting tools (e.g., Excel, Power BI, or other analytics software).
- Detail-oriented with a strong ability to troubleshoot and resolve issues.
You must not be subject to employment restriction from a former employer (such as a non-compete) that would prevent you from performing the job responsibilities as described.
If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.
Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy
E-Verify and Equal Opportunity Employer
Salary : $100,000 - $120,000
