Member Services Rep / Teller / Banker - Immediate Opening
No Previous Financial Experience Required!
- Salary Range : $20.29-$24.35 / hr (Actual compensation will be determined using factors such as experience, skills & knowledge)
- 35-hour work week
- 4 weeks of paid time off
- Federal holidays off
- No working nights
- Opportunity for quarterly incentives
- Full benefits package
- 401K (Employer Matching up to 4.5% of eligible pay PLUS Employer Contribution of 4% of eligible pay)
Details :
If you are committed to customer service and a desire to learn, we will train you (financial institution experience preferred, but not required).
We take care of you so you can take care of our members!
About the Organization :
We are a full-service, credit union serving members of various Health Care organizations.
About the Position :
This position is responsible for identifying the financial needs of each member and recommending appropriate financial solutions.
Duties and Responsibilities :
Service
Deliver service to both internal and external members that is in alignment with the credit union's Service Promises.Meets all established sales and service goals.Possess adequate product knowledge as measured by the annual product knowledge certification assessmentProcess New Accounts
Establish savings / membership accountsOpen checking accounts & order checksOpen money market accounts & order checksOpen subsequent savings, Christmas club, vacation club accountMaintain Membership Records and Documentation
Process name changesProcess address changesProcess payroll deduction changesFile membership cards and make sure all work is prepared for scanningProcess all account maintenanceScan all required documentation consistently and in a timely mannerRespond to Member's Needs, Inquiries and Requests
Research account inquiries or discrepanciesProvide members with rates and account disclosure informationSuggest products and services to further benefit members' financial needsOrder check copies, plastics, pin number copies, statement copies, and reorder checks, etc.Complete verification of deposit formsProcess Members Mailed In Transactions
Post deposits to various share accountsPost loan paymentsProcess VISA paymentsSend receipts for mailed in depositsSend withdrawal checks or close accounts per written requestsProcess Members Walk In Transactions
Post deposits to various share accountsPost loan paymentsProcess VISA paymentsProcess cash and check withdrawal requestsTransfer funds between share account or from share to loan & VISACash checks for membersSell travelers checks and gift checksProcess cash advance requests on loans and HACU's VISAProcess wire transfer requestsProcess stop-paymentsAccurate Balancing
Examine checks for endorsements, negotiability, and determine if funds extended hold needs to be placedVerify transaction slip is completed accurately, assist member with completion if necessaryComplete transaction slip if one is not present with mail in transactionMake sure all totals balance with computer teller balance totals (checks for deposit, withdrawal checks, and teller cash drawer if applicable)Floating Teller Duties
Travel to other branches on an as needed basis to satisfy and assist with staff shortagesPerform all duties that you normally would perform from your home branchOther
Adhere to other duties as assignedQualifications :
High school diploma or equivalentPrior financial institution experience helpful, but not necessaryAbility to work cooperatively with other staff to maintain a team work environmentBasic math skills necessary for balancing and cash handling; working knowledge of computer applicationsAbility to communicate well with the members as well as a strong desire to help the members with their financial needsHACU is an Equal Opportunity Employer
This is an onsite position
Salary : $20 - $24
