Manager, Community Relations

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

o Bachelor’s degree preferably with a major in Community or Public Health, Health Education, Nutrition, Communications, or related field.

o 5 years progressive experience leading community health programs, communications and partnerships

o Minimum 2 years of experience in community or health program planning and delivery

• Licensure/ Registration/ Certification:

o Valid driver’s license with access to personal vehicle for driving between office and community locations throughout the metro area.

• Knowledge, Skills, and Abilities:

o Deep knowledge of community and public health needs assessment, program develop, communications and evaluation, including community benefit.

o 111046Excellent written and verbal communication skills including presentations and health communications for a variety of target audiences.

o Strong relationship building skills with community partners.

o Strong interpersonal and communication skills

o Ability to thrive in a dynamic, collaborative, and complex environment, managing multiple priorities and partners.

o Superior organizational skills with ability to organize large amounts of supporting materials, prioritize and meet multiple deadlines.

o Proficient in Microsoft Word, Excel and PowerPoint

o Cultural competency & a comprehensive understanding of issues of health equity, diversity and inclusion.

o Ability to lift 20pounds and be physically active loading, unloading and delivering materials to community partners and assisting with event set up and tear down.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

o Advanced education such as MPH, MS or Registered Dietitian highly desirable

o Previous leadership or supervisory experience

o Proficient with data in Excel spreadsheets and graphing and data visualization.

o Experience with health promotion program evaluation

ESSENTIAL DUTIES:

1. (35%) – Fosters and manages the community relations, partnerships and collaboration to advance progress with community health priorities including:

o Works closely with the VP of Community Health and Partnerships, local hospital leadership, Communications/Marketing, Foundation leaders, care system, health plan, institute and other internal stakeholders.

o Builds trusted relationships with community partners including schools, business, public health, government agencies, nonprofit organization and other community partners.

o Communicates goals and timelines and provides work direction to team members, consulting across the team and with VP of Community Health and Partnerships as needed.

2. (30%) – Develops and manages detailed project plans, timetables, resources, tracking and communications to meet all deadlines.

o Manages community relations and community health activities including:

§ Wilbur Thomas Community Service Awards

§ Community Benefit activities information gathering and narratives, in partnership with finance.

§ System-wide Community Health Needs Assessment process, in partnership with CESR

§ Sponsorship recommendations and processes for communications and budget tracking

§ Volunteerism strategies for colleagues and external volunteers.

§ Support for charitable giving activities including the One Campaign and partnerships with sales and annual engagement survey.

o Manages program and sponsorship budgets, including Foundation reimbursements, grant and other revenue, ensuring excellent stewardship of resources from multiple sources.

o Ensures timely development of communication plans for websites, social media, newsletter, email and community channels, working closely with Communications/Marketing.

o Communicates Community Health and partnership plans, goals and results to internal and external stakeholders and partners.

o Develops and utilizes appropriate evaluation metrics and tools, based on best-community practices and communicate data and results using dashboard measures for community initiatives using data visualization tools.

o Partners with HealthPartners institute, Informatics and internal and external researchers on evaluation projects and publications.

o Develops and submit grant applications and funding request as appropriate.

o Serves as a key contact for community relations.

o Represents HealthPartners on community collaborations with shared goals.

3. (5%) - Contributes to the total effectiveness of the Community Health and Partnerships team by setting communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.

4. (5%) - Represents Lakeview and the HealthPartners family of organizations.

LEADERSHIP RESPONSIBILITY:

Program Manager, Community Relations and Community Health

• Direct Reports:

o Community Health Coordinator

o Community Health Interns- management of experience and preceptors

• Indirect Reports-

o Program Manager, Community Health

• Management and Leadership Groups

o CHNA Advisory Committees

o Other Community Health Advisory Committees

o All-leader meetings

o Managers Meetings as appropriate

o Health Equity Committees

o Community Partnerships Cornerstone Meetings

o Multiple Community Leadership Groups including MDH-convened groups, MCHP and CCH

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.