What are the responsibilities and job description for the Specialist - Accounts Receivable position at Healthpeak Properties, Inc.?
POSITION RESPONSIBILITIES
This position will be responsible for assisting the Accounts Receivable team with a variety of tasks; including but not limited to, tenant billing, payment/cash application, collection courtesy emails/calls, outgoing wire/ACH initiation, entry of tenant chargebacks, late fee assessment/invoicing, tenant contact maintenance, assist property/corporate accountants with research, monthly tenant CPI (consumer price index) calculation and account updates for an assigned portfolio of properties. Responsibilities include but are not limited to:
This position will be responsible for assisting the Accounts Receivable team with a variety of tasks; including but not limited to, tenant billing, payment/cash application, collection courtesy emails/calls, outgoing wire/ACH initiation, entry of tenant chargebacks, late fee assessment/invoicing, tenant contact maintenance, assist property/corporate accountants with research, monthly tenant CPI (consumer price index) calculation and account updates for an assigned portfolio of properties. Responsibilities include but are not limited to:
- Generating tenant monthly statements
- Coding, entry and posting of check/ach/wire receipts
- Calculate monthly tenant CPI (consumer price index) and update accounts
- Reconcile payment batches by verifying system transactions from bank lock box and local deposits to General Ledger
- Correspond with tenants and internal team members regarding tenant invoice inquiries, payment status, and other company related matters in a professional, respectful, and timely manner
- Maintain tenant records, contracts, invoices, credits, correspondence, etc. via paper and/or electronic file for future reference and account reconciliation
- Research account discrepancies by obtaining and investigating information from accounting, asset management, and other departments as necessary
- Initiate outgoing wire/ACH transactions as requested
- Post monthly tenant late fees as applicable and generate/deliver invoices
- Apply pre-paid balances to tenant accounts on weekly basis
- Entry and posting of tenant chargeback items on a monthly basis
- Assist with other projects and perform other duties as assigned.
- Support for and adherence to Healthpeak's Corporate Compliance Policies and Procedures
- Attendance is an essential function of the job.
- Hybrid work schedule of three days per week in the office (Tuesday, Wednesday, Thursday), and two days per week remote (Monday, Friday)
POSITION REQUIREMENTS
- High school diploma required; Associate’s degree preferred
- 2 years of Accounts Receivable experience
- Must possess excellent verbal and written communication skills and have sound judgment
- Willingness to adapt to shifting responsibilities and priorities
- Must be highly organized, extremely detail-oriented with strong organizational skills and ability to work effectively and independently with a positive attitude, while maintaining positive relationships at all levels of the organization
- Employ discretion and sensitivity with confidential information
