What are the responsibilities and job description for the Client Safety Navigator (Prototypes Women's Center Ventura County) position at HealthRIGHT 360?
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24 / 7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
Benefits and perks :
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
JOB SUMMARY
Prototypes Oxnard Residential Women's Center, one of HealthRIGHT 360's programs, is a 56-bed residential facility for women and women with children. This residential facility provides comprehensive substance use disorder (SUD), mental health, and psychiatric care by an interdisciplinary team of professionals. Treatment episode ranges in time from 60 days to 6 months.
Women ages 18 and above with severe substance use disorders can enter treatment with their children under the age of 10 ½. In addition, this program also severs pregnant and postpartum women, women with histories of trauma and / or domestic violence, women with co-occurring mental health disorders, women with history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement.
The Client Safety Navigator is responsible for ensuring and maintaining a safe environment for all clients, staff, and visitors, and utilizes verbal de-escalation strategies to address crisis situations and client behavioral issues. The Client Safety Navigator ensures that the building space is safe and secure. The Client Safety Navigator will monitor entrances and exits, check clients in when returning from appointments, check visitors in, complete house runs and room checks, and help maintain overall safety of the program. The Client Safety Navigator will work with program leadership, Sherriff's / local law enforcement and health and safety teams to respond to emergency and crisis situations at the program, including client drug use, overdose, programmatic interruptions, and other situations.
KEY RESPONSIBILITIES
Client Services : Stationed at the front desk, monitors entrances and exits, checks clients in when returning from appointments, and checks visitors in. Welcomes and assists clients when returning from appointments, ensuring that clients sign in and check any bags they may have for contraband. Welcomes visitors, checks visitors' credentials, ensure visitors sign in and escort them to the supervisor on duty.
Safety Responsibilities : Ensures and maintains a safe and orderly environment for clients, staff, and visitors. Directs and deflects traffic; de-escalates tense, high pressure, and emotionally charged situations; and fosters a safe, respectful, and welcoming environment. Maintains positive, respectful, non- confrontational behaviors always, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. Ensures a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Carries Narcan on person while on duty, utilizes nasal Narcan to reverse drug overdose when needed. Works with local law enforcement when needed.
QUALIFICATIONS
Required :
Desired :
Background Clearance
We will consider for employment qualified applicants with arrest and conviction records.
Other details
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Salary : $23 - $25
