Clinical Manager - Pomona DMC Outpatient

Job Overview

Prototypes offers residential and outpatient substance use disorder (SUD) and mental health services. Prototypes is a leader in the filed of SUD services and community mental health, and criminal justice treatment. Residential services are available for adult women, and OP services are available for all adults. Clients who come to Prototypes are at risk for or have substance use/ dependency and/or mental health disorders. Services follow a “whatever it takes” approach to empower clients to reach their fullest potential.

The Clinical Manager I is a masters-level clinician who is working toward independent licensure. The Clinical Manager II is a licensed clinician maintaining a valid BBS or CPB license. The Clinical Manager is responsible for oversight of day to day program operations of Pomona Drug Medi-Cal's Outpatient program. The Clinical Manager provides training and leadership development to the program supervisors. The Clinical Manager ensures the staff have the training and resources needed to successfully provide best practice in Clinical Services. The Clinical Manager is self-motivated and driven to insure the program is operating up to full potential, that resources are being used efficiently, and to ensure safety and productivity goals are met.

Key Responsibilities

• Manages day to day program operations and oversight of assigned programs and facility.
• Responsible for all facility related matters to ensure that program(s) operate efficiently and safely.
• Assumes ownership for any facility or program crisis situation and sees it through to completion.
• Understands Prototypes HealthRIGHT strategic vision and finds ways to implement and execute the vision at the treatment services level.
• Responsible for compliance with all programmatic or project contractual requirements.
• Responsible for compliance with all environmental, safety and health requirements of the program(s) assigned.
• Develops and maintains policies and procedures as it relates to day to day program operations in collaboration with QI and EHR staff.
• Implements improvements in the integration of behavioral health services to improve the quality and continuum of client care.
• Implements new and innovative programs in compliance with Prototypes’ policies and procedures.
• Works collaboratively with all level staff across programs.
• Attends external program specific meetings and events to ensure that the program is in compliance and is kept up to date on trends related to client treatment and care and to represent Prototypes.
• Ensures that all supervisors and direct service staff provide strengths based, trauma informed, and culturally competent services.
• Responsible for program decisions being guided by a client centered approach.
• Responsible for ensuring all direct reports and service providers submit documentation in accordance with program requirements and in compliance with all compliance and regulatory requirements and Prototypes’ policies and procedures.
• Ensures all service staff submit documentation in accordance with program requirements and in compliance with all regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, discharges, and co-signatures occur on time.
• Responsible for ensuring that the client’s record is of high quality and kept up to date as part of the service provided.
• Responsible for reviewing clinical documentation and providing co-signature as applicable.
• Responsible for assigned programs being in compliance with policies and procedures to manage risk.
• Responsible for assigned programs being in compliance with all funding mandates.
• Responsible for assigned programs being in compliance with HIPAA and 42CFR regulations.
• Assists the Director by ensuring program/projects stay within agreed budgetary limitations.

Education and Knowledge, Skills and Abilities

Education Requirements:

• At minimum, a Masters Degree in MSW, MFT, Counseling, Psychology or a related field is required.
• Independent license, e.g. LCSW, LMFT, LPCC, or PsyD - through the California Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP) is preferred.

Experience:

• Minimum of three years’ experience providing supervision to direct service providers in comparable size agencies with similar clients.
• Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
• Knowledge of and experience with providing trauma informed services.
• Strong computer skills, including Outlook, Excel, Word and PowerPoint.
• Business management experience in the areas of inventory management, purchasing, contract management, nutrition services, maintenance services, transportation services, preferred.

In compliance with the California Department of Public Health's mandate, by September 30, 2021, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

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