What are the responsibilities and job description for the Patient Services Representative position at HealthStar Inc. - Equip Your Future?
Essential Functions :
- Greets and registers patients in prompt, pleasant, and courteous manner.
- Verifies all necessary information such as demographics and insurance information in the patient medical record or file.
- Responsible for preparation of patient medical records for daily appointments.
- Updates profiles on the patients.
- Responsible for filing medical histories, labs, correspondence and other information in patient medical records in proper order following departmental guidelines.
- Maintains and updates current information on appointment schedules ensuring that patients are scheduled properly and appointments are confirmed, posts all cancelled, re-scheduled or no show appointments.
- Responsible for collecting all co-pays and small balances and balancing drawer daily.
- Responsible for patient referrals.
- Must be knowledgeable of EMR (Athena)
- Answers telephone, screens calls and provides information as directed.
- Assisting other staff as directed.
- Other job functions as directed.
- Attends meetings as required.
Skills / Abilities :
Mental / Physical Requirements :
Qualifications : Education
High School Diploma or Equivalent
