What are the responsibilities and job description for the Account Manager, Media and Consumer position at HealthVerity?
How you will help
As an Account Manager, you will be responsible for account management support, pre-sales support, implementation support and service support for standard and complex use cases agencies require. You will successfully expand our presence in existing accounts by continuously creating value to meet our clients' needs. With your healthcare data and analytics background, you will assist in delivering data and technology solutions to answer key executive stakeholders' most pressing business and research questions.
What you will do
- Customer management - ability to talk to clients and either service existing questions or help to drive net new project growth.
- Customer education - new data products training
- Creation of HV order and pricing to help scale quote-to-order process in a more timely manner
- Schedule A creation and editing to enable faster and more efficient pull through of quotes in a timely manner.
How success will be defined
- Successfully manage existing relationship with Ipsos, Publicis, Omni
- Upsell and cross sell existing relationships, growing their annual bookings YOY
- Successfully managing on time delivery of projects working with internal stakeholders
- Enabling pre-sales activities to help to differentiate solutions in market
Required skills and experience
- Knowledge of claims data
- Knowledge of media measurement syndicate
- Knowledge of internal requirements and project management of media and audience manager solutions
- Knowledge of existing customers - Ipsos, Publicis, and Omnicom solutions and projects
- Knowledge of end to end process from project scope, documentation, pricing, proposal, contract and deployment of solution
Desired skills and experience
- Account management - ability speak with clients, understand their needs and/or questions on existing solutions and provide valuable insights
- Quote process; from requirements, to market place order creation, to contract or schedule A forms gaining internal approval, to presentation of these items to clients and gaining signatures
- Ability to help highlight new product and solution offerings including measurement and audience manager
- Ability to manage time and tasks to help scale up pre-sales, sales, and post-sales for on-time delivery of quotes, contracts, and projects
Base salary for the role is commensurate with experience and can range between $90,000 - 150,000 incentive compensation plan.
Hiring Locations
Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.
For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at lease once a year for team-building, collaboration, and strategic planning.
Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Hub Locations:
- Philadelphia, Pennsylvania
- Boston, Massachusetts
- New York City, New York
- Baltimore, Maryland
- Washington, D.C.
- Charlotte, North Carolina
- Raleigh-Durham, North Carolina
- Atlanta, Georgia
- Chicago, Illinois
Approved States for Remote Work:
CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.
About HealthVerity
HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate healthcare and consumer data. We continue to innovate HealthVerity Marketplace, the nation's first and largest real-world data ecosystem comprising more than 75 leading data providers and over 340 million US patients. Combined with Identity Manager, the industry's most accurate and efficient solution for patient identity, privacy and governance, we support critical applications in clinical development, commercial strategy, regulatory decision-making, population health, underwriting and more. HealthVerity has raised more than $140 million to date and works closely with its data providers, partners and clients to Synchronize the Science. To learn more about HealthVerity, visit healthverity.com.
Why you'll love working here
We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Benefits & Perks
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: We offer a 401(k) plan and stock options. Health, dental, and vision coverage start on day 1, while 401(k) eligibility and stock options follow soon after.
- Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
- Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we're working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
