What are the responsibilities and job description for the Patient Care Clinical Assistant position at Healthy Connections, Inc?
Patient Care Clinical AssistantLocation : 136 Health Park Lane, Mena, AR 71953Who We're Looking ForHealthy Connections is seeking a Patient Care Clinical Assistant to join our flagship clinic in Mena, Arkansas. This role is essential to ensuring efficient patient care and supporting the healthcare team in delivering exceptional medical services.About UsHealthy Connections is a nonprofit, Federally-Qualified Health Center (FQHC) committed to providing comprehensive medical, dental, behavioral health, and social services. Since 1998, we have been dedicated to improving healthcare accessibility and making a lasting impact on the communities we serve.How You'll ContributeAs a Patient Care Clinical Assistant, you will play a key role in coordinating patient visits, managing medical records, and supporting healthcare providers to enhance the overall patient experience.Responsibilities include :
- Facilitating patient check-ins, appointment scheduling, and follow-ups.
- Assisting healthcare providers with patient assessments and limited direct patient care.
- Managing pre-exam documentation and ensuring accurate medical record-keeping.
- Coordinating complex appointment schedules in a multi-specialty medical setting.
- Maintaining patient confidentiality and professionalism in all interactions.
- Providing exceptional customer service, ensuring a welcoming and positive experience.
- Collaborating with the care team to support Patient-Centered Medical Home (PCMH) initiatives.Why Join Healthy Connections?
- Competitive Salary
- Comprehensive Benefits Package : Medical and dental insurance
- 401(k) Retirement Plan : With employer matching contributions
- Paid Time Off (PTO) : Vacation and sick leave
- Four-Day Workweek : Work-life balance with a supportive team
- Opportunities for Professional Growth and TrainingQualifications & Skills
- High school diploma required.
- Two years of customer service experience, preferably in healthcare or administrative settings.
- CNA or Phlebotomy certification preferred.
- Willingness to complete a Medical Terminology course within six months of employment if lacking medical experience.
- Basic Life Support (BLS) certification (may be required in some areas).
- Bilingual skills preferred but not required.
- Strong organizational, communication, and problem-solving skills.
- Experience working with patients with physical and behavioral health conditions.
- Familiarity with Patient-Centered Medical Home (PCMH) model is a plus.
- Proficiency in Microsoft Office and electronic health records.
- Ability to travel to multiple locations as needed.
- Ability to remain calm under pressure and provide compassionate care.National Health Service Corps (NHSC) Approved SiteHealthy Connections is an NHSC-approved site, offering scholarships and loan repayment opportunities for qualified candidates.Apply Today!If you're ready to join a mission-driven healthcare team, fill out the application form on this page to apply. We look forward to welcoming you to Healthy Connections!
