What are the responsibilities and job description for the Client Care Coordinator position at Heart 2 Heart Hospice Care?
Overview
We are seeking a dedicated and detail-oriented Client Care Coordinator to join our team. This role is essential in providing exceptional support to our patients and staff and ensuring a smooth operation. The ideal candidate will possess strong communication skills, a friendly demeanor, and a solid understanding of hospice care. If you are passionate about delivering outstanding customer service and have experience in a healthcare setting, we encourage you to apply.
Duties
- Serve as the first point of contact, addressing inquiries and providing information about services offered.
- Schedule appointments and manage patient records efficiently using office management software.
- Maintain a clean and organized office environment.
- Collaborate with professional staff to ensure seamless scheduling and communication regarding patient care and appointments.
- Handle patient follow-ups, ensuring that all concerns are addressed promptly.
- Provide administrative support, including filing, data entry, and managing correspondence.
Qualifications
- Previous experience in a home healthcare setting is preferred.
- Familiarity with medical terminology is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills to interact professionally with patients and staff.
- Proficiency in office management software and basic computer applications.
- Ability to work collaboratively as part of a team while also being self-motivated.
If you are ready to contribute your skills in a rewarding environment focused on patient care, we look forward to your application.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 5x8
- Monday to Friday
Work Location: In person
Salary : $20 - $22
