What are the responsibilities and job description for the Connected Care Coordinator position at Heart and Vascular Care Inc?
We are looking for a Connected Care Coordinator to join our team!
Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.
Monday-Friday, 8AM - 5PM, no nights or weekends
This is a Hybrid Role - 4 days from home / 1 day in our Dawsonville office - after 2 to 4 weeks of hands-on training.
- Must have prior experience working with remote patient monitoring and/or principal care management, and triage.
- You will be working over the phone and via a telemetry portal, being comfortable with technology and helping patients with the equipment is a plus.
- Relationship building is an important part of this role with patients.
- Previous work with Connected Care is preferred.
- Previous MA experience is desirable.
Connected Care Coordinator duties may include but not limited to:
Communicate both with providers, staff, patients, insurance companies, reference labs and other medical practices
Answer inbound calls, give direction, and provide medical advice
Preforming telephone outreach and be the main contact person to identified population in effort to improve the quality of life
Utilize a database to track patients in the Chronic care program with hypertension, Coronary arteriosclerosis, A-Fib, congestive heart disease and Hyperlipidemia
Making a care plan to keep patients on track with appointments and medication compliance
Perform monthly outreach calls to stay connected with the patient and their health
Communicate with the Providers regarding any concerns the patient may have
Assist patient with medication concerns, insurance concerns
Communicate with the primary care physician with any updates or concerns
Requirements:
Dependable team player
Ability to work in a fast paced environment
Maintain a positive, friendly, outgoing demeanor
Prior experience in a medical office dealing with remote patient monitoring and/or principal care management
Heart and Vascular Care is a practice that places a priority on compassionate patient care and service. We strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.
Come be a part of our growing team. Apply and someone will be in touch!
