What are the responsibilities and job description for the Connected Care Coordinator - HYBRID position at Heart and Vascular Care?
We are looking for a Connected Care Coordinator to join our team!
Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.
Monday-Friday, 8AM - 5PM, no nights or weekends
This is a Hybrid Role - 4 days from home / 1 day in our Dawsonville office - after 2 to 4 weeks of hands-on training.
- Must have prior experience working with remote patient monitoring and/or principal care management, and triage.
- You will be working over the phone and via a telemetry portal, being comfortable with technology and helping patients with the equipment is a plus.
- Relationship building is an important part of this role with patients.
- Previous work with Connected Care is preferred.
- Previous MA experience is desirable.
Connected Care Coordinator duties may include but not limited to:
- Communicate both with providers, staff, patients, insurance companies, reference labs and other medical practices
- Answer inbound calls, give direction, and provide medical advice
- Preforming telephone outreach and be the main contact person to identified population in effort to improve the quality of life
- Utilize a database to track patients in the Chronic care program with hypertension, Coronary arteriosclerosis, A-Fib, congestive heart disease and Hyperlipidemia
- Making a care plan to keep patients on track with appointments and medication compliance
- Perform monthly outreach calls to stay connected with the patient and their health
- Communicate with the Providers regarding any concerns the patient may have
- Assist patient with medication concerns, insurance concerns
- Communicate with the primary care physician with any updates or concerns
Requirements:
- Dependable team player
- Ability to work in a fast paced environment
- Maintain a positive, friendly, outgoing demeanor
- Prior experience in a medical office dealing with remote patient monitoring and/or principal care management
Heart and Vascular Care is a practice that places a priority on compassionate patient care and service. We strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.
Come be a part of our growing team. Apply and someone will be in touch!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Do you have 1 or more years of Connected Care experience?
- Are you or do you have experience as a Medical Assistant?
- Are you comfortable working with patients helping with technology devices over the phone?
Ability to Commute:
- Dawsonville, GA 30534 (Required)
Ability to Relocate:
- Dawsonville, GA 30534: Relocate before starting work (Required)
Work Location: Hybrid remote in Dawsonville, GA 30534
