Demo

Patient Care Coordinator

Heart of Illinois Vital Care Infusion Services
Peoria, IL Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/24/2025

Heart of Illinois Vital Care (HOIVC) is building the best team in the marketplace by investing in its associates, finding the best talent, and offering very competitive compensation.

At HOIVC, we engage with patients, customers, and colleagues in the following ways :

  • At HOIVC,  Kindness  is our foundation. We treat everyone with friendliness, generosity, consideration, and empathy.
  • Each day, each endeavor at HOIVC is filled with  Enthusiasm ! We always have a smile, are eager to please, have passion about what we do, and approach interactions with energy.
  • We take an honest, principled, and forthright approach with an emphasis on being consistent, fair, and transparent…we have  Integrity .
  • Professionalism  is paramount at HOIVC. We aim to be competent, skilled, and knowledgeable. Most of all, we provide expertise in both patient care and customer service and hold our organization to high standards.

At HOIVC, we work with a passion to help patients achieve their goals by providing the best patient care in an environment that is fun, adaptive, and made to help provide exceptional service. The ideal candidate should have experience with communicating with patients and other health care professionals. They will be responsible for working with orders and following them through from start to finish. You will also be trained, if you already do not have experience, in compounding sterile preparations and all of the requirements needed. This position reports to the pharmacy manager.

You will assist with :

  • Working with nursing staff and nursing agencies to schedule patients
  • Customer service and coordinating care for patients.
  • Understanding and using the pharmacy systems in place to do data entry of patient referrals. Work with referral sources to help patients receive their treatment. Work with patients to make sure they understand the process.
  • Other tasks under the direct supervision of a pharmacist.
  • Assists with quality control and performance improvement activities as directed by the pharmacy manager.
  • 100% training will be provided for qualified candidates.
  • Required :

  • Good interactive skills with employees, patients, supervisors, and referral sources.
  • At least 18 years of age
  • Preferred but not required :

  • History of working with patients
  • History of working in scheduling
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