Business Intelligence Analyst

Summary: The Business Intelligence Analyst role in the organization is to get appropriate and accurate data to the Executive team, management, and staff to improve business and clinical outcomes.

Reports to: Chief Quality and Strategy Officer

Supervises: N/A

Dress Requirement: Business casual in accordance with Heart of Ohio Family Health dress code policy

Work Schedule: This is a full-time position consisting of up to 40 hours per week during the standard business hours of Monday to Friday. Times are subject to change due to business necessity

Exempt Non-Exempt

Job Duties: These are considered essential to the successful performance of this position:

• The person assists in maintaining and exploiting the data warehouse of the company to dig for important statistics and facts that may help in rendering a true picture of an organizations industry standing and performance.
• Maintains reporting system as directed by organizations data standards
• Responsible for designing reports and developing best practices and processes to aid the business intelligence of an organization.
• Responsibilities include collecting past and present data to establish the fashion of an organizations operation.
• Collect data in a manner that is analyzed and put into use with statistical tools for the development of projections on the outcome of engaging certain business strategies.
• Data analyzed includes but is not limited to financial, operations, pharmacy, clinical data, and grant related data.
• Formatting information that is used in discovering an organizations weaknesses, strengths as well as the opportunities and threats surrounding the business.
• Identifying opportunities to improve processes and strategies with technology solutions.
• Assists with developing and implementing automated solutions for data and reporting related tasks
• Presents and helps with interpreting data to senior leadership, management, and other staff members.
• Other duties as assigned (non-essential) including backing up other departmental positions as necessary to provide depth and continuity

Equipment Operated:

Facility Environment:

Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.

This positions primary work area is business offices.

This work area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard office environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

• Mobility = ability to easily move without assistance
• Bending = occasional bending from the waist and knees
• Reaching = occasional reaching no higher than normal arm stretch
• Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
• Pushing/Pulling = ability to push or pull a normal office environment
• Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
• Hearing = ability to accurately hear and react to the normal tone of a persons voice
• Visual = ability to safely and accurately see and react to factors and objects in a normal setting
• Speaking = ability to pronounce words clearly to be understood by another individual

Job Qualifications: (Experience, Knowledge, Skills and Abilities)

• Strong healthcare financial reporting, preferably in an FQHC-type organization.
• Experience navigating in Electronic Health Record systems
• Working understanding of SQL and database concepts
• 3 years of experience on business intelligence teams, preferable in a healthcare organization.
• Experience with Population Health Management tools is preferred
• Understanding of Microsoft tools; PowerBI, PowerApps, PowerAutomate, VisualStudio, Microsoft Office VBA
• Strong analytical and problem-solving skills
• Highly organized and detail-oriented
• Ability to communicate (orally and in written) in a professional manner
• Ability to effectively work both independently and in a team setting
• Ability to maintain an established work schedule to ensure dependability, accuracy of work quality, and a harmonious, consistent work environment
• Strong visual design skills used in creating information dense, easy to understand reports and dashboards
• Experience working with stakeholders and end-users to define, test, elicit and deliver technical and functional BI requirements by making use of Business Intelligence reporting tools
• Experience with Analysis Services and MS SQL Server Reporting Services (SSRS)
• Strong knowledge of relational, SQL and dimensional databases
• Analytical and communication skills
• MS Excel skills
• Must be flexible and work analytically in a problem-solving, results oriented environment
• Able to clearly communicate stakeholder reporting needs is a must
• Must be willing to work with and learn new technologies
• Must be action-oriented with excellent follow through
• Must be accountable