Patient Access Specialist III

Brief Description

Join Our Team as a Patient Access Specialist III at HRRMC!

Are you a customer service expert with a knack for organization and multitasking? Heart of the Rockies Regional Medical Center (HRRMC) is seeking a skilled Patient Access Specialist III to deliver exceptional patient experiences while ensuring seamless access to healthcare services.

Discover Your Career in the Heart of the Rockies!

At Heart of the Rockies Regional Medical Center (HRRMC), we’re more than just a healthcare facility—we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more.

Our mission is clear: to provide high-quality, patient-centered care while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members.

Requirements

Your Role at HRRMC:

• Be the Friendly First Point of Contact: Greet patients, physicians, and staff with professionalism and empathy, whether in person or on the phone.
• Master Healthcare Scheduling: Efficiently manage patient appointments, follow-ups, and telehealth visits using EHR scheduling systems.
• Ensure Accuracy: Maintain meticulous attention to detail when entering and verifying patient demographics, insurance information, and payment details.
• Stay Calm Under Pressure: Handle emergencies and difficult situations with tact, using de-escalation techniques when necessary.
• Collaborate Effectively: Work independently and as part of a team, contributing to a smooth and efficient healthcare experience.
  
  

What We’re Looking For

• A service-oriented professional who thrives in a fast-paced environment.
• Proficiency in EHR scheduling and call management software.
• Strong multitasking abilities to manage phone calls, in-person interactions, and scheduling needs simultaneously.
• Knowledge of telehealth applications and ancillary services is a plus!
  
  

Why HRRMC?

• A Supportive Work Culture: Join a team committed to excellence and compassion in patient care.
• Room for Growth: Advance your skills and career in a dynamic healthcare environment.
• Community Impact: Be a vital part of helping patients access the care they need.
• Ready to Make a Difference? Join HRRMC as a Patient Access Specialist III and be the bridge that connects patients to exceptional care.
  
  

Apply Today and Start Your Journey with Us!

Summary

Qualifications:

EDUCATION And/or EXPERIENCE

• High school degree, plus a minimum of three years of responsible business experience, preferably in a public relations, healthcare setting, or other professional setting.
  
  

We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our Benefits Guide.

Ready to join our team? Explore current openings and apply today at HRRMC Careers. Start your journey toward a rewarding career and an adventurous life in our beautiful mountain community!

Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations.