Supervisor, Distribution

Job Summary

The Distribution Supervisor is responsible for supervising a team of Drivers and ensuring efficient delivery of Coca-Cola products to our customer.

Job Responsibilities

• Provides leadership to employees through coaching and providing on-going performance feedback. Staffing responsibilities include interviewing, selection, and productive on-boarding and training experience. Responsible for documentation and discussions. May have supervisor responsibilities in a dry warehouse facility including the oversight of limited warehouse operations such as handling inbound freight, daily inventory, and supervising warehouse employees.
• Oversee the check-out process of fleet, product, and drivers. Conduct daily driver meetings and hold the team accountable to delivery standards including DOT compliance, uniforms and equipment needs. May include Full Service Driver issuing of keys, money bags, change funds, and route reviews. Ensure drivers are accurately logged in to ELD (Electronic Logging Device).
• Communicate with internal and external customers and with the Drivers throughout the workday to manage opportunities that may impact the successful delivery of our products. Effectively troubleshoot and implement solutions to meet the needs of our customers. Manage and take appropriate action on customer support tickets and follow-up with the customer or internal personnel. Close tickets timely.
• Collaborate with dispatch and warehouse departments to ensure routes are planned and loaded correctly on the proper equipment.
• Manages and reviews weekly performance results, operating expenses and labor budgets while meeting service needs. Reviews timekeeping records to ensure accurate payroll.
• Complies to all audit and safety requirements. Ensures accurate DOT compliance reporting to include hours of service, violations, and driver certifications. Complete driver observations to recommend improvements in performance and safety. Ensure vehicles are well maintained and that related repairs and safety issues are addressed in a timely manner.

Job Requirements

• High School Diploma or GED required. Bachelor’s degree preferred.
• Minimum of three years of work experience required.
• Two years supervision or leadership experience preferred.
• Prior experience in consumer products, distribution, retail, or warehouse required.
• Intermediate computer application and technology skills.
• Excellent communication skills, analytical thought process and problem-solving capabilities.
• Familiarity with Department of Transportation regulations.
• CDL certification preferred.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.