What are the responsibilities and job description for the Program Assistant, Continuing Education position at Heartland Community College?
Description
We seek applicants for a part-time position on our Continuing Education (CE) team to assist in the day-to-day operations of the Continuing Education program. The Program Assistant will support a variety of scheduling and customer service-related functions for staff, instructors, and participants.
The schedule is anticipated to be Monday - Friday, 12:00 p.m. - 5:00 p.m. Summer hours on Fridays will be 8:00 a.m. - 12:30 p.m. Hours may be adjusted according to the needs of the department.
General responsibilities include but are not limited to
Manage the CE master schedule for appropriate space, set-ups, technology, and other support for all courses- Maintain CE class calendar on HCC main webpage
- Create a calendar for delivery of instructor packets to off-campus locations
- Support staff with day-to-day operations, including but not limited to resolving issues with room scheduling or technology, greeting students, and making copies for instructors
- Assist with staffing needs for on-campus for Kids at Heartland summer camps, scheduling greeters, and covering absences as needed
- Support the development of Continuing Education booklets by proofing and performing other associated tasks as needed during each booklet production cycle
- Assist with special events as needed
- Maintain functional and technical process documentation
Requirements
- Associate degree or appropriate experience/education
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational skills, attention to detail, and problem-solving and decision-making ability
- Demonstrated ability to work independently and function professionally under pressure
- Demonstrated ability to work well as a team member and interact effectively and inclusively within a diverse campus community
- Familiarity with Microsoft Office applications
Desired Qualifications
- Work experience in a professional office environment
- Familiarity with community college environment
Review of applications will be ongoing.
Heartland Community College is an equal opportunity institution.
HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.
Job Type: Part-time
