Office Clerk

HOURS: Evening Shift 10:15am - 8:15pm Monday - Thursday, Fridays off.

COMPENSATION: Hourly rate is dependent on experience (DOE) and may vary based on bilingual proficiency.

MAIN FUNCTION:  The Office Clerk processes and maintains varied records and written materials through the use of established clerical procedures (such as scanning, data entry, sorting/filing correspondence and documents), and operates office machines, personal computers, peripheral equipment, and associated software, pertinent to the purposes of an office, program, or administration operations; performs related work as assigned.

DUTIES/RESPONSIBILITIES: 

·         Responsible for a variety basic office/clerical support activities such as filing, typing, answering, and directing phone calls, taking messages, scanning, and copying material.

·         This position receives frequent supervisory directions and follows detailed/specific instructions per assignment.

·         It would be expected to apply the practices, methods, terminology, and operating equipment associated with processing records/written material and providing documents or information to other employees.

·         Focused primarily on a specialized support function such as typing, word processing, data entry, secretarial, or customer service duties.

·         Assigned more routine and repetitive assignments subject to established work processes, methods, and guidelines in various general support functions such as filing/maintaining databases/archives, miscellaneous typing, copying, collating/sorting/distributing other materials.

·         The level of decision-making is controlled by well-defined procedures, policies, and protocols with few options from which to select.

·         Obtain pre-authorization of insurance and managed care companies for mental health sessions.

·         Set appointments for clinicians on the EMR system.

REQUIRED SKILLS/ABILITIES: 

·         Knowledge of established methods of filing and record keeping; the purpose and activities of the employing agency and work unit; the practices, procedures, and guidelines pertinent to the agency's office/clerical support functions.

·         Ability to communicate in person, telephone, computer, email, and correspondence with co-workers, other agency employees, consumers, and visitors to exchange information.

·         Read or comprehend and apply instructions; file, cross-reference, and retrieve records and other documents using established filing systems; sort material into prescribed categories.

·         Learn and explain agency office/clerical support practices and operations to others.

·         Apply established office/clerical support procedures and standards; determine the reasons for inaccuracies or incompleteness in office documents or records in accordance with established guidelines.

·         Ability to form cooperative and supportive relationships with staff/agency.

·         Maintains ethics and confidentiality as dictated by profession.

·         Ability to form positive relationships with clients.

·         Strong interpersonal skills in working with diverse populations.

·         Possess a valid driver’s license and an insurable driving record.

EDUCATION & EXPERIENCE: 

·         High school diploma.

·         Experience in performing office/clerical support activities, or coursework and training in office/clerical support procedures or records management techniques.

BENEFITS:

2-3 weeks paid vacation per year.

12 paid sick days per year.

2 paid personal days per year.

1 paid mental health day per year.

9 paid holidays per year.

3 paid training days per year.

Bereavement Leave.

Medical, dental, and vision insurance.

Paid life insurance policy.

Medical and dependent care flexible spending accounts.

Aflac.

Employee Assistance Program.

3% matching 401(k) retirement plan after 90 days of employment.

Salary : $15 - $18