What are the responsibilities and job description for the Business Development Coordinator position at Heartland Dental?
About the Role
We are seeking a highly skilled Business Assistant to join our team at Wilderness Dental Care. As a key member of our front office, you will be responsible for managing day-to-day operations and ensuring seamless communication with patients and insurance companies.
**Key Responsibilities:**
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team members to implement Heartland Dental systems to optimize office potential
