What are the responsibilities and job description for the Business Operations Coordinator position at Heartland Dental?
About the Role
As a Business Assistant at Heartland Dental, you'll play a vital role in supporting our front office teams. You'll work in an environment that encourages learning, team cohesion, and puts patients first. This is a fantastic opportunity to join a dynamic team that thrives on collaboration, communication, and community.
Responsibilities
Heartland Dental is a Dental Support Organization that provides exceptional service to over 2300 supported doctors in 38 states and over 1400 supported offices. We're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
As a Business Assistant at Heartland Dental, you'll play a vital role in supporting our front office teams. You'll work in an environment that encourages learning, team cohesion, and puts patients first. This is a fantastic opportunity to join a dynamic team that thrives on collaboration, communication, and community.
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
- Front loaded education and training, providing you the opportunity to develop to your full potential.
- Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential.
- Access to on-demand Daily Pay.
Heartland Dental is a Dental Support Organization that provides exceptional service to over 2300 supported doctors in 38 states and over 1400 supported offices. We're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
