What are the responsibilities and job description for the Hospice Executive Director position at Heartland Hospice?
Our Company:
At Heartland Hospice, we are part of the Gentiva family - a leader in hospice, palliative, home health, and personal care services. Our goal is to provide support to patients and their families, helping them make the most of every moment. We believe that caring for our caregivers and clinicians leads to better care for everyone. To achieve this, we offer ongoing professional training, low nurse-to-patient ratios, and comprehensive benefits for eligible employees.
Overview:
We are seeking an Executive Director to join our team. As an Executive Director, you will have the opportunity to lead and inspire others while making a meaningful impact in the lives of those in our care.
Our leadership teams are comprised of the best in the industry, focusing on clinical excellence, exemplary patient care, employee recognition, and satisfaction. This culture is embedded in everything we do, day in and day out.
Executive Director Responsibilities:
As an Executive Director with Gentiva Hospice, you will report directly to our Assistant Vice President of Operations. Your responsibilities will include overseeing the day-to-day operations of your assigned hospice location, coordinating the admission of patients to hospice services, and arranging for ancillary services. You will also oversee the direction, supervision, and evaluation of hospice personnel and volunteers, as well as coordinate services across multiple teams.
Key Job Responsibilities:
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Incorporates continuous quality improvement principles in day-to-day activities.
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies, and state or federal law relevant to areas of responsibility.
- Manages Human Resources effectively.
- Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.
- Promotes/provides for core orientation, at the direction of the Administrator, plus location and job specific orientation, in-service training, and continuing education for employees, volunteers, and contract personnel.
- Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
- Manages teams to goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
- Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.
- Manages Office Operations effectively.
- Ensures documentation of services is accurate and timely.
- Monitors and supervises quality of patients' care of assigned location(s). Processes emergency calls and requests for assistance.
- May be asked to perform routine visits to patient homes or institutional settings and/or participate in on-call schedules (only if a Registered Nurse).
- Works with physicians, patients, families, staff, and others regarding problems, needs, and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys in collaboration with the Administrator.
- Manages financial resources prudently and effectively.
- Completes financial reviews in collaboration with the Administrator.
- Ensure annual expenditures are within annual budget. Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
