What are the responsibilities and job description for the Floral Designer/Customer Service position at Hearts & Flowers, Inc.?
- Must have floral design experience working in a floral shop
- Must perform design sample upon interview
- Welcome and greet customers as they enter the store
- Take orders over the phone with an upbeat and positive attitude
- Basic computer knowledge preferred
- Create floral arrangements to suit different occasions
- Demonstrate experience in different design techniques and fundamentals
- Able to set up offsite events
- Holidays such as Valentine's Day and Mother's Day are a must
- Offer help and provide direct assistance to customers
- Provide in-depth product knowledge, including features, benefits, and overall value
- Answer customer questions and concerns
- Attend to unique and individual shopping needs of each customer
- Cross-sell and encourage beneficial product add-ons
- Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
- Help organize back stock and perform inventory counts
- Process newly received shipments of merchandise, fresh flowers and plants
- Organize and replenish front stock and help merchandise store
- Maintain a clean and tidy work and retail space
- Be enthusiastic and informative about all products
- Help create a positive environment for customers to shop and buy
- Take direction from and report to assigned supervisor
- Work as a team to achieve sales goals
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Experience:
- Floral Design: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $20
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