What are the responsibilities and job description for the Administrative Lead position at Heartwell Cardiology?
About the Position
We are seeking a highly skilled Practice Manager to join our team. This individual will play a critical role in ensuring the smooth operation of our practice, including managing office staff, overseeing billing operations, and maintaining excellent customer interaction and care.
Key Responsibilities:
- Supervise and lead office staff, including scheduling, performance evaluations, and professional development.
- Oversee billing processes, insurance claims, and collections to ensure timely payments and financial efficiency.
- Maintain a high level of patient satisfaction by ensuring the office provides excellent customer service and addressing patient concerns in a timely manner.
- Coordinate and manage provider schedules to optimize patient care and clinic productivity.
- Implement strategies to increase practice revenue, including identifying opportunities for service improvement and operational efficiency.
Qualifications
- Proven experience as an Office Manager or similar role, preferably in a medical or healthcare setting.
- Strong leadership and team management skills.
- Knowledge of billing, insurance processes, and revenue cycle management.
- Excellent organizational, multitasking, and problem-solving abilities.
- Strong communication skills, with a focus on customer service and patient care.
