What are the responsibilities and job description for the Front Desk Receptionist position at Heber Springs Dental Care?
Job Title: Dental Receptionist
Location: Heber Springs, AR
Job Type: Full-Time
About Us:
We are a well-established and patient-focused dental practice committed to providing exceptional care in a friendly and welcoming environment. We are looking for a professional and personable Dental Receptionist to join our dynamic team. If you have excellent communication skills, a positive attitude, and a passion for helping others, we'd love to meet you!
Key Responsibilities:
- Greet and check in patients in a warm and friendly manner.
- Schedule appointments and manage the appointment calendar.
- Answer phone calls, respond to patient inquiries, and provide information regarding services.
- Verify patient insurance information and assist with billing and payment processing.
- Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
- Assist with administrative tasks such as filing, faxing, and data entry.
- Coordinate with the dental team to ensure smooth patient flow and efficient office operations.
- Handle patient concerns and complaints professionally and promptly.
- Promote office services and ensure a high level of patient satisfaction.
Qualifications:
- Previous experience as a dental receptionist or in a similar role preferred.
- Excellent organizational and time management skills.
- Strong communication skills with a professional and friendly demeanor.
- Proficient in computer software, including dental management systems (Dentrix).
- Knowledge of dental terminology, procedures, and insurance processes is a plus.
- Ability to work well independently and as part of a team.
- High school diploma or equivalent; additional certification or training in dental office administration is a plus.
Why Join Us?
- Competitive salary and benefits package (401k matching, health insurance, etc.)
- Paid time off.
- Friendly, supportive, and collaborative team environment.
- Opportunities for professional growth and continuing education.
- Modern office with up-to-date technology and equipment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- No nights
- No weekends
Work Location: In person