Demo

Director of Tennis

HEI Hospitality, LLC
Dennison, PA Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

About Us

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.

Overview

The Director of Tennis is responsible for promoting, planning, supervising, and implementing Tennis Programs for the hotel. This includes creating and adhering to the Tennis Budget, including capital improvements, supervising and managing all Tennis Staff, and developing all tennis programs for Junior and Adult tennis year-round, including private and group lessons and / or clinics.

Responsibilities

  • Plan, conduct, coordinate, and supervise all Tennis activities and related staff. Create weekly, monthly and yearly calendar.
  • At all times, project a favorable image of the hotel to promote its aims and objectives as well as foster and enhance public recognition in the community. Always maintain a friendly, hospitable and helpful attitude with all members, guests and employees.
  • Perform any and all related duties as required and requested by the General Manager.
  • Provide the highest standard of tennis instruction in a courteous, hospitable and patient manner for all levels of players in private and group settings. Assist all students with setting goals commensurate with achieving their highest desired level of potential.
  • Enforce all tennis rules and regulations as established by the hotel. Ensure all guest fees are accurately collected and charged.
  • Arrange junior tennis programs in a creative and innovative way to keep the program at its highest standard.
  • Submit lesson reconciliation sheets daily.
  • Submit monthly articles or tips to the Director of Finance.
  • Attend any necessary meetings for the Tennis program.
  • Assist with court maintenance, court washing, and court drying as needed. Inspect courts regularly and report findings to General Manager.
  • Create and develop events that encourage new member participation.
  • Plan, advertise and execute Tournaments including meeting all budgets, and delivering impeccable service to members and guests’ representative of our Resort.

Qualifications

  • Must have a minimum of five years of experience as a Head Tennis Professional, preferably with work at a Resort or Country Club.
  • Must have a Professional certification of USPTA Elite Professional and / or PTR Professional.
  • Must play at a minimum of a 5.0 USTA rating or equivalent UTR of 10.0 or higher.
  • Must have strong hospitality, communication and customer service skills.
  • Must demonstrate creative and innovative programs that have been successful.
  • Must be able to string and provide racquet maintenance services.
  • Must have computer skills including Word and Excel proficiency.
  • Must be willing and able to work a flexible schedule including weekends, early morning, and late nights as needed.
  • Must have experience managing retail including hard and soft goods.
  • Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'You Decide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

    Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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