What are the responsibilities and job description for the General Manager position at Heidi's Brooklyn Deli?
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Signing bonus
- Stock options plan
Our Brand Difference
We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidi’s Brooklyn Deli is a labor of love from our family to yours.
Restaurant General Manager
The General Manager at Heidi's Brooklyn Deli is responsible for overseeing all aspects of restaurant operations, including food preparation, customer service, and staff management. They must ensure that the restaurant is clean, safe, and in compliance with all health and safety regulations. The ideal candidate will have 3 years of experience in a management role in the restaurant industry and possess strong leadership, communication, and interpersonal skills. Additionally, they should be able to work independently and as part of a team, have the ability to resolve customer complaints, and support community relations.
Salary: $56,485 annually
Benefits:
- Monthly health reimbursement of $200 with active health insurance*
- One week paid vacation after one year of employment
- Quarterly bonus opportunities
- We follow the state PSL policies
Hours:
- Average of 50 hours per week
- 40 hours on average in the restaurant
- 10 hours on average of admin work
Responsibilities:
- Oversee all aspects of restaurant operations, including food preparation, customer service, and staff management
- Ensure that the restaurant is clean, safe, and in compliance with all health and safety regulations
- Hire, train, and schedule staff
- Manage inventory and supplies
- Order and receive inventory
- Complete administrative tasks, such as labor management, food cost, and general store maintenance
- Create and maintain a positive work environment
- Resolve customer complaints
- Support Community Relations
Qualifications:
- High school diploma or equivalent
- 3 years of experience in a management role in the restaurant industry
- Strong leadership skills
- Excellent communication and interpersonal skills
- Demonstrate strong conflict-resolution skills and quality verbal and written communication skills
- Ability to work independently and as part of a team
- Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation
- Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations
- Holding a valid driver’s license is required along with active car insurance, as occasional driving may be necessary
- Be at least 18 years old- ready to lead and grow in your career
*Must provide proof of active health insurance policy
Salary : $56,485
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