What are the responsibilities and job description for the Customer Service Representative position at Heimbuch Associates LLC?
Are you a great communicator with a passion for helping others? Join our team as a Customer Service Representative, where you’ll be the friendly voice assisting customers with inquiries, orders, and solutions. Your role is essential in creating a seamless and positive customer experience.
What You’ll Do:
Assist customers via phone, email, and chat.
Resolve issues with efficiency, empathy, and professionalism.
Provide product recommendations and support.
Keep accurate records of customer interactions.
Work with internal teams to enhance satisfaction.
What We’re Looking For:
Strong communication & problem-solving skills.
A positive, customer-first mindset.
Ability to multitask in a fast-paced setting.
Experience in customer service is a plus (but not required!).
Why Join Us?
Competitive pay & benefits
Growth opportunities
Supportive, dynamic team
Flexible schedules for work-life balance
Ready to make an impact? Apply now and grow with us!
Job Type: Full-time
Pay: $27.76 - $29.04 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Parental leave
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $28 - $29
