What are the responsibilities and job description for the Manager Chain Accounts position at Heineken International B.V.?
Location: Northeast Region - New England Terriitory
About the Role:
The Chain Account Manager leads the sales and execution efforts for chain customer
programs and promotions within an assigned geography and/or channel type. This role will
build relationships and influence within customer organizations, distributors and internal
Regions/Zones to drive attainment of HUSA objectives while supporting our chain
customer’s strategic goals. The Chain Account Manager must be skilled in uncovering
insights/opportunity and relating our brand solutions and value. Communication and
collaboration with internal and external stakeholders are critical to driving business success
for this role.
Key Responsibilities:
Administration
solutions for key packs and innovation with stakeholders is critical to success.
Communication
retailers
The Chain Account Manager leads the sales and execution efforts for chain customer
programs and promotions within an assigned geography and/or channel type. This role will
build relationships and influence within customer organizations, distributors and internal
Regions/Zones to drive attainment of HUSA objectives while supporting our chain
customer’s strategic goals. The Chain Account Manager must be skilled in uncovering
insights/opportunity and relating our brand solutions and value. Communication and
collaboration with internal and external stakeholders are critical to driving business success
for this role.
Key Responsibilities:
Administration
- Pricing management, submission and communication across multiple zones and
- Financial acumen in building and balancing of budgets, checkbooks, POs.
- Manage inventory proactively through constant communication and follow through
solutions for key packs and innovation with stakeholders is critical to success.
- Preparation and development of insight-based sales tools for planning, programming,
Communication
- Conduct Joint business planning and business reviews with retailers and distributors
- Deliver “1-Sheet” insight and selling overview documents for the Active Campaign
- Leverage category management insights and opportunities to build sales tools that
retailers
Execution Management
execution on all initiatives.
Leadership
ability to collaborate effectively across internal partners, distributor partners and
retail hierarchy.
- Develop and adjust chain call frequency to align with sales opportunities.
- Deliver business objectives within assigned customer base by building strong
- Utilize space planning and validation of sets to ensure new item placement and
- Establish scorecard, tracking and post promotion analysis to drive in market
execution on all initiatives.
Leadership
- Learning Agility. This person must transcend their role by striving for continuous
- Coaching and developing internal and external salespeople to achieve HUSA
- Lead communication and collaboration throughout multiple levels of all
ability to collaborate effectively across internal partners, distributor partners and
retail hierarchy.
Basic Qualifications/Requirements:
- Bachelor’s degree
- Experience working with Distributor Sales representatives
- Direct customer management experience in CPG
- Previous knowledge of 3-tier distribution system
- 5 years of CPG category management experience required
- Analytical and technical skills required
- Experience with syndicated data sources (Nielsen, IRI, Spectra, Household Panel),
- Exposure to retail account management and beverage distribution models preferred
- JDA software experience in validation
- Strong communication skills
- Previous success building business results through customer management
- Ability to create plans for HUSA brands aligned with customers strategies
- Experience building and executing business plans
- Budget and resource management
- Ability to use Category Management and other syndicated data to influence