What are the responsibilities and job description for the Senior Associate, Revenue Operations position at Helaina?
Helaina is a VC-backed biotech startup creating a new category of functional food products.
Our vision is to bring the functional properties of human proteins to food. Helaina will be the first company to put human milk proteins into food, defining a new category of consumer nutrition products focused on supporting immunity. We see a range of opportunities to use our breast milk proteins to enhance other types of functional foods for all segments of the population.
Helaina is backed by top VCs in the industry including Spark Capital, Siam Capital, Primary Venture Partners, and Plum Alley. We are a team of change-makers looking for our next team member who is intensely passionate about advancing synthetic biology for food and beverage products and redefining the future of nutrition.
About the Role:
We are looking for a Revenue & Sales Operations Associate to drive efficiency, streamline processes, and support revenue growth across our sales and marketing teams. In this role, you will collaborate cross-functionally with Sales, Marketing, Finance and R&D to optimize sales operations, manage the CRM, and implement data-driven strategies. You will play a key role in enhancing team productivity by refining workflows, tracking key performance metrics, and ensuring seamless alignment between teams.
What You'll Do:
Benefits:
Helaina was founded on the belief that families should have freedom of choice. We are committed to providing an inclusive workplace that does just that, supporting our team's health, wellbeing and professional development at every stage and milestone. We are proud to offer comprehensive health care, generous parental leave and childcare reimbursement, equity packages and more. A few highlights include:
Helaina is an Equal Opportunity Employer.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Helaina we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the strongest candidate for this or other roles. For more information, please contact careers@myhelaina.com.
Our vision is to bring the functional properties of human proteins to food. Helaina will be the first company to put human milk proteins into food, defining a new category of consumer nutrition products focused on supporting immunity. We see a range of opportunities to use our breast milk proteins to enhance other types of functional foods for all segments of the population.
Helaina is backed by top VCs in the industry including Spark Capital, Siam Capital, Primary Venture Partners, and Plum Alley. We are a team of change-makers looking for our next team member who is intensely passionate about advancing synthetic biology for food and beverage products and redefining the future of nutrition.
About the Role:
We are looking for a Revenue & Sales Operations Associate to drive efficiency, streamline processes, and support revenue growth across our sales and marketing teams. In this role, you will collaborate cross-functionally with Sales, Marketing, Finance and R&D to optimize sales operations, manage the CRM, and implement data-driven strategies. You will play a key role in enhancing team productivity by refining workflows, tracking key performance metrics, and ensuring seamless alignment between teams.
What You'll Do:
- Design, implement, and continuously refine sales processes, integrations, and automation to enhance team efficiency and effectiveness.
- Track key metrics such as lead conversion, retention rates, and revenue growth. Provide real-time insights through advanced reporting and dashboards.
- Oversee CRM processes (HubSpot), ensuring accuracy, data integrity, and system optimization. Build and maintain integrations with third-party apps (e.g., data enrichment, billing, analytics).
- Identify bottlenecks, implement structured workflows, and drive operational enhancements.
- Work closely with Sales, Marketing and R&D to ensure a seamless customer journey and data-driven decision-making.
- Develop onboarding and training programs for new sales hires, manage tool adoption, and ensure the team has the resources needed to hit their targets.
- Support sales leadership in driving critical projects, setting sales targets, forecasting revenue performance, and ensuring alignment with company goals.
- Serve as a liaison for the sales team, ensuring smooth coordination and updates on sales strategies and operational changes across the organization.
- You have 3 years of experience in sales operations, revenue operations, business operations, or data analytics.
- You are proficient in HubSpot (or equivalent CRM platforms), including reporting, workflows, and integrations.
- You have strong analytical and problem-solving skills with experience using data to drive decisions. SQL proficiency is a plus.
- You are familiar with automation tools such as Zapier, Slack, PostHog, and sales enablement platforms.
- You have a strong business acumen, able to align sales strategies with company growth objectives, set quotas, and manage territory planning.
- You have experience working cross-functionally with marketing, finance, and product teams.
- You thrive in a dynamic environment, continuously learning and improving processes.
Benefits:
Helaina was founded on the belief that families should have freedom of choice. We are committed to providing an inclusive workplace that does just that, supporting our team's health, wellbeing and professional development at every stage and milestone. We are proud to offer comprehensive health care, generous parental leave and childcare reimbursement, equity packages and more. A few highlights include:
- Full medical, vision and dental coverage
- Short and long term disability insurance coverage
- 401k match (up to 3%)
- Unlimited vacation days, including an all-company holiday between Christmas and New Year
- Paid Parental Leave for both parents flexible return to work program
- Childcare reimbursement program
- Commuter Benefits
Helaina is an Equal Opportunity Employer.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Helaina we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the strongest candidate for this or other roles. For more information, please contact careers@myhelaina.com.
Salary : $75,000 - $110,000
