What are the responsibilities and job description for the Receptionist position at Helena Motors Group?
Job Title: Receptionist
Location: Helena Motors, Helena, MT
Reports To: Office Manager
Job Summary:
Helena Motors is seeking a professional and friendly Receptionist to be the first point of contact for our dealership. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. This role is essential to ensuring an exceptional customer experience both in-person and over the phone.
Key Responsibilities:
- Greet and welcome customers and visitors with a warm, professional demeanor.
- Answer, screen, and direct incoming calls promptly and courteously.
- Maintain the front desk area, ensuring it is tidy, organized, and presentable.
- Assist customers with general inquiries or direct them to the appropriate department.
- Schedule appointments and manage calendars for service and sales teams as needed.
- Handle incoming and outgoing mail, packages, and deliveries.
- Perform basic administrative tasks such as filing, data entry, and photocopying.
- Support other departments with clerical duties as required.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a receptionist, administrative assistant, or customer service role preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask, prioritize, and manage time effectively.
- Professional appearance and demeanor.
Physical Requirements:
- Ability to sit for extended periods.
- Occasional lifting of office supplies (up to 20 lbs).
- Frequent use of standard office equipment, such as computers, phones, and photocopiers.
Work Schedule:
- Full-time and part-time positions available.
- Standard dealership hours are Monday to Friday, 8:00 AM to 7:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 10:00 AM to 5:00 PM.
- Specific shifts will be assigned based on availability and dealership needs.
Why Join Helena Motors?
- Be part of a supportive, dynamic team with a focus on exceptional customer service.
- Opportunities for professional growth within a respected automotive dealership.
- Competitive compensation and benefits.
