Dispatcher

Dispatchers are responsible for dispatching, scheduling, and coordinating the logistics of service calls for our Drain Technicians. To succeed in this role, you should be highly organized and able to perform multiple tasks for different clients and field employees simultaneously. This is an in-office position located at 10639 Wixom St, Sun Valley CA 91352.

Hours: Dispatch has a hybrid schedule, at least 3 days in office and two from home (this would include holidays and weekends). Hours would be 9am – 6pm, 10am – 7 pm, 11am – 8pm and a on call shift from 8pm – 7am.

WHAT SETS HELIOS APART:

• Competitive hourly wages
• Paid company holidays and paid time off
• Career growth opportunities, promote from within culture
• Benefits package
  
  

WHAT HELIOS NEEDS FROM YOU:

• Must have outstanding customer service skills
• Must have strong problem solving skills
• Must have the ability to remain focused and professional within a high pressure environment
• Must be able to handle multiple tasks at one time
• Must be able to work successfully and efficiently with other members of the Company team.
  
  

WHAT SETS YOU APART:

• High school education or GED; Associates and/or bachelor’s degree preferred.
• Demonstrated experience in customer service.
• Proven flexibility and dependable performance.
  
  

Helios Service Partners determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $21 to $23.25/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America’s top multi site businesses.