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Lead Residential Supervisor

HELIX HUMAN SERVICES INC
Springfield, MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Lead Residential Supervisor

The Lead Residential Supervisor serves as a leader to staff and a therapeutic agent to young children and / or adolescents with emotional and behavioral needs, under the direction of the Program Manager. Primarily, the Lead Residential Supervisor is to assist the Program Manager in the day-to-day operational activities of the staff and residence, assist youth on a 1 : 1 basis in the community with life skills, provide real-time training / coaching to Residential Supervisors and Residential Counselors.

The SHARP Residential Program is designed to support youth who identify within the LGBTQIA community. This specialty residential program supports youth who have experienced trauma, with moderate to severe mental health and behavioral health challenges and may be struggling with their personal identity.

Now hiring for Sunday through Wednesday, from 12 p.m. to 10 p.m.

Qualifications :

  • High School Diploma / GED / Equivalent ; Associates degree preferred.
  • 3 years of experience working with children in a residential setting.
  • 1 year supervisory experience.
  • Must be CPR / First Aid certified.
  • Must be Massachusetts MAP (Medication Administration) within 90 calendar days from the date of hire.
  • Requires knowledge of residential milieu concepts.
  • Requires the ability to work in a team treatment approach.
  • Requires high degree of independence and organizational skill.
  • Requires a current valid driver’s license with a good driving record.
  • Must possess the skills for effective use of the English language to read, write, and speak (i,e., to express ideas, state facts, and provide information in person / reports / correspondence) ; bilingual preferred.
  • Proficient with computers, phones, and copiers.
  • Proficient with e-mail, internet savvy, and Microsoft Office products (Word, Outlook, and Excel).

Competitive Salary / Comprehensive Benefit Package

Helix Human Services is an inclusive organization. LGBTQIA and people of color are strongly encouraged to apply!

Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.

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