Mazda Parts Manager

More people are saying goodbye to their old jobs and Hello to their new careers. Hello Automotive Group is growing, and we're looking for a Parts Manager to manage our Mazda Parts Department in Santa Clarita, CA. If you're passionate about working with great people and delivering an exceptional experience for our customers, Hello Auto is the place for you. Come work in a team environment and help build the new automotive experience at Hello Auto!

What We Offer

• Medical, Dental & Vision
• 401k with Match
• Paid Vacation
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Health and Wellness
• Employee Discounts

Automotive Parts Manager Qualifications:

• Two years experience as a parts manager at a dealership or wholesale parts department
• Excellent organization and time management skills
• Valid driver’s license and clean driving record
• Excellent communication and managerial skills

Automotive Parts Manager Responsibilities:

• Directs and schedules the work of all parts department employees
• Forecasts goals and objectives for the department including required inventory, pricing, ROI and profit margins
• Analyzes sales, expenses, and inventory on a daily, weekly and monthly basis to maintain profit goals
• Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and the "self-service" retail customer
• Establishes pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Takes advantage of all manufacturers' inventory co-op advertising as part of sales promotions
• Monitors and adjusts inventory to minimize obsolescence of parts in inventory
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory
• Controls accounts receivables for parts department
• Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness of inventory control, staff efficiency and public display
• Directs parts delivery program to wholesale customers
• Directs shipping and receiving efforts to ensure timely processing of parts being received and being delivered
• Promptly follows up on customer concerns and complaints. Uses empathy, technical expertise and understanding of company policies to resolve complaints and ensure customer satisfaction and loyalty
• Establishes and maintains good working relationships with service drive departments and the sales department
• Establishes and maintains good working relationships with wholesale customers to encourage repeat and referral business. Develops promotions to increase wholesale business.
• Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties

About Us

• We are a locally owned and operated dealership group.
• Our employees are professionally trained to provide a best-in-class customer experience. 
• We believe that happy employees make happy customers. So we provide great benefits, and we are closed on Sundays allowing our employees to enjoy weekend time with their families.

Hello Auto in the News:

Hello Auto Group's unique business model was featured in this Signal article in 2020.

Our San Diego General Manager, Idaliz Maldonado, was interviewed by CBS News in 2022. She was also one of Automotive News "40 under 40"!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.