What are the responsibilities and job description for the Intensive Case Manager - New Beginnings position at HELP of Southern Nevada?
Job Description
Job Description
Mission Statement
We serve with care. Assisting families and individuals throughout Southern Nevada to overcome barriers and attain self-sufficiency through direct services, training and referral to community resources. Ending homelessness on youth, one family, one individual at a time.
Benefits of working at HELP of Southern Nevada
15 Paid Holidays
Birthday Holiday
Paid sick and vacation time
403B
90% of the employee only premium is paid for Medical, Dental, Vision, and Life Insurance
Employee Assistance Program (EAP)
Hours : Monday - Thursday
Status : Full-Time
Reports to : Adult Housing Programs Supervisor
About the Department :
The New Beginnings Intensive Case Manager (ICM) provides permanent supportive housing to chronically unhoused adults without children (AWOC). Support participants in overcoming challenges and building a pathway to a better quality of life, foster self-sufficiency, and stability.
Job Summary :
Under the direct supervision of the AHP Supervisor, the New Beginnings Intensive Case Manager provides direct intensive case management services to chronically unhoused adults.
- Conduct initial interview / intake and client needs assessments
- Provide case management and supportive services to clients moving into long-term housing
- Create individualized case plans with each adult member of the household, based on the client's needs
- Review the client's treatment plan monthly, update the client's case plan, and track outcomes
- Connect clients with wrap-around services through other programs offered at HELP, including Workforce Services Job Readiness Workshops, Energy Assistance Program, holiday programs, etc.
- Connect clients with mainstream programs including but not limited to; Medicare, SSI, and SSDI
- Provide clients with referrals and resources for other social services and partner agencies
- Meet with clients to complete income calculations and rent requests regularly
- Conduct weekly and semi-monthly home visits
- Provide transportation to clients to for appointments
- Enter case notes into HMIS daily, ensuring captivity of client's progress
- Maintain audit-ready files
- Maintain clear boundaries with all clients and providers ensuring ethical standards are not compromised
- Facilitate Life Skills Training sessions for clients as needed
- All other related duties as assigned by management for the needs of HELP of Southern Nevada
The ideal candidate will possess the following knowledge, skills, and abilities :
Required Qualifications :
Preferred Qualifications :
